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Mike Wong
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November 11, 2023
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No gas after my boiler was replaced, the meter was broken by the engineer what should I do?

  • November 11, 2023
  • 1 reply
  • 189 views

I change a new boiler today and the engineer dismantles the gas meter during installation. However after install the new boiler and put back the gas meter, they found that no gas go to the boiler . How can I do?

Best answer by Blastoise186

Updated on 19/09/24 by Emmanuelle_OVO:

 

If the engineer who installed the boiler touched the gas meter, that’s a big no-no.

You’ll need to call OVO for help on this. 0330 303 5063.

 

Check out this handy topic that shows who’s responsible for each piece of equipment, and who to contact in the event of a problem with each: 

1 reply

Blastoise186
Super User
Blastoise186Super UserSolved
Super User
November 11, 2023

Updated on 19/09/24 by Emmanuelle_OVO:

 

If the engineer who installed the boiler touched the gas meter, that’s a big no-no.

You’ll need to call OVO for help on this. 0330 303 5063.

 

Check out this handy topic that shows who’s responsible for each piece of equipment, and who to contact in the event of a problem with each: 

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    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd