When do the new tarriff’s kick in? My smart meter is still showing the tarriff’s from pre July
Answer
New tariff not updated on smart meter yet
Best answer by KTHS2611
I contacted them this morning. It shows as being changed on there end. They asked me to wait a month to see if it sorted it’s self out, if not to get back in touch.
+1- Plan Zero Hero
Hiya,
I’m just a customer.
They’ve already kicked in. If your meter hasn’t updated, you can ask OVO to try the SMETS Command Update Tariff Configuration to force it through. Latest rates at https://plans.ovoenergy.com .
- Plan Zero Hero
If your meter hasn’t updated, you can ask OVO to try the SMETS Command Update Tariff Configuration to force it through.
+1- Plan Zero Hero
I’d say one month, to allow enough time for automated retries and queues to clear. Sometimes these updates are done in batches!
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I contacted them this morning. It shows as being changed on there end. They asked me to wait a month to see if it sorted it’s self out, if not to get back in touch.
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