Skip to main content
M
Rank 4
MJCommando
Rank 4
August 3, 2023
Solved

My non-smart 3 phase meter shows that my usage has been very high since my solar installation - how can this be fixed?

  • August 3, 2023
  • 31 replies
  • 870 views

Hi eveyone.

hope someone can help.  I had solar installed and live for the month of july and i belive its done something strange to our eletrical usage.

Lasts month usage was about 400kWh and without solar i would of expected Julys to be much less, also due to we were away for 10 days of it.

 

I took a manual reading 1st july (As this is when our solar went live) and 1st Aug, so i could see the effet our solar had on our bills.

 

As we have 3 pahse at home we donthave a smart meter.

 

Julys usage was 1769kWh as you can see from the image below!!!

 

What i belive has happened is the solar that we have produced/exported has been added to our meter (Bill) in some way as i cant belive we have used 1700kWh and what solar we produced/exported.

 

Am thinking that the old meter is not set up for recognising import/export and in treating it all as import.   We have a Elster A1140 meter.

 

Can anyone offer any advise here?

 

Thanks

Best answer by BPLightlog

Updated on 06/09/24 by Abby_OVO

 

Hi @MJCommando , I still wonder if there is another meter register you can get to 

I know that you mention the CUM (cumulative) register but perhaps there is further info available as above. 
Ultimately it might come down to the set up of the meter from manufacturing as we’ve mentioned before which would mean either a meter exchange as faulty or for reprogramming (more difficult).

Looking at the data recorded in the meter, OVO might be able to extract the reverse flow total which would be evidence of the historical reduction you are looking for

31 replies

Show previous replies
M
Rank 4
MJCommandoAuthor
Rank 4
October 9, 2023

Hi @Abby_OVO 

 

im not bothered anymore and have given up about how my meter is working and if it measuring my exports, i just want a smart meter installed.

Thanks

    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd