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Tim_OVO
Tim_OVOBest Answer
OVO Forum Legend
May 1, 2023

Updated on 15/02/24 by Emmanuelle_OVO:

Hi @JamieGoral and thanks for flagging. Our smart home team can offer account specific help via email: chargeanytime@ovoenergy.com. 

 

In the meantime can you confirm that you’ve turned off scheduled charging via your EV app? What are you seeing on the Charge Anytime app when you try and set a charging schedule?

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
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Tim_OVO
OVO Staff
Tim_OVOBest Answer
OVO Forum Legend
May 1, 2023

Updated on 15/02/24 by Emmanuelle_OVO:

Hi @JamieGoral and thanks for flagging. Our smart home team can offer account specific help via email: chargeanytime@ovoenergy.com. 

 

In the meantime can you confirm that you’ve turned off scheduled charging via your EV app? What are you seeing on the Charge Anytime app when you try and set a charging schedule?

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
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