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Econnors1109
Rank 1
September 20, 2023
Solved

Kuga 2022 EV won't charge?!

  • September 20, 2023
  • 2 replies
  • 327 views

We have a ford kuga 2022 phev, we have signed up for the charge anytime, however when we try to charge the car it doesn't ever charge properly and causes the vehicle to not power up fully in the morning until left for a while, we have tried to uninstall and reinstall the charge anytime but it still doesn't charge properly.

Car charges fine without the charge anytime app.

 

We have a pod point charger and smart meter. Does anyone have any ideas please?

 

Best answer by BPLightlog

Updated on 19/02/24 by Emmanuelle_OVO:

Hi @Econnors1109 , looking at compatible EV’s the 2020 Kuga is listed so it’s just possible that they have changed the firmware since then and the version will be important for Charge Anytime to connect. 
In this situation, it may be best to enquire of the tech team chargeanytime@ovoenergy.com. 

2 replies

BPLightlog
Super User
BPLightlogSuper UserSolved
Super User
September 20, 2023

Updated on 19/02/24 by Emmanuelle_OVO:

Hi @Econnors1109 , looking at compatible EV’s the 2020 Kuga is listed so it’s just possible that they have changed the firmware since then and the version will be important for Charge Anytime to connect. 
In this situation, it may be best to enquire of the tech team chargeanytime@ovoenergy.com. 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
    Jeffus
    Rank 20
    Jeffus
    Rank 20
    December 11, 2023

    We have a ford kuga 2022 phev, we have signed up for the charge anytime, however when we try to charge the car it doesn't ever charge properly and causes the vehicle to not power up fully in the morning until left for a while, we have tried to uninstall and reinstall the charge anytime but it still doesn't charge properly.

    Car charges fine without the charge anytime app.

     

    We have a pod point charger and smart meter. Does anyone have any ideas please?

     

    Hi @Econnors1109 did you get sorted?

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