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Kaluza app “Profile progress” issue

  • December 13, 2024
  • 3 replies
  • 141 views

Taj
Rank 10
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When I first started charging using the Kaluza web app I completed a section “Profile progress” under the “More” section. Since then this section has always been marked as complete(100%).

However, I’ve just looked at it today and it shows as 66% complete. The section that is incomplete is “Tariff details” and when you go to it you see what you expect - “Charge anytime”, with a link to the account and a boost warning . No problem I thought I’ll fill it in again, but you can’t, there is no means to feed it back.

Anyone else have this issue or is it just my machine?

Best answer by Taj

Hello ​@Emmanuelle_OVO, I should have updated earlier. The issue cleared itself yesterday and is now showing 100% complete. Thank you for replying :-)

3 replies

Emmanuelle_OVO
Community Manager
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  • Community Manager
  • December 16, 2024

I’ll ask the team about this & report back ​@Taj 


Taj
Rank 10
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  • Author
  • Rank 10
  • Solved
  • December 16, 2024

Hello ​@Emmanuelle_OVO, I should have updated earlier. The issue cleared itself yesterday and is now showing 100% complete. Thank you for replying :-)


Emmanuelle_OVO
Community Manager
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  • Community Manager
  • December 17, 2024

Great to hear! Thanks foe the update ​@Taj 😊