Indra Smart Pro does it now work with the Indra app on Charge Anytime?

But by the same token, it’s completely impossible to lock a regular outdoor socket to prevent use. In my personal view, there’s not much difference between this issue - which can and will be fixed - and an unlocked outdoor power socket that someone could just hook random EV’s (or anything else!) up to and leech from your electricity supply.

As a cybersecurity professional, this is something I consider low risk. While it’s not impossible to do, the chances of someone doing it are extremely low. Same as on trains - there’s a specific offence (abstracting electricity) related to charging your phone on a train from a non-public power socket. Tons of trains have them and they’re just oh-so easy to access because they’re never protected or locked against unauthorised users - yet hardly anyone ever touches them!

I’m in the same boat. Set up the web app had charged anytime plugged in last night.

Nothing.

There was a clicking sound when I checked on it, but later it had white lights, ready to charge.

Woke up this morning, nothing.

J

Hi @Bristolhibby,

I’m really sorry to hear this. Is your car not charging at all or are you just not receiving the Charge Anytime rates?

I plugged in and overnight has 4.1Kwh added to the car. Not what I expected from being plugged in for 8 hours.

Like I said, there was a clicking sound from the Indra charger, and the white lights were flickering. However this settled down, the web app said idle, waiting to charge, but bar the 4.1Kwh, nothing. Had to boost charge just to get to work.

I would also be interested in seeing how I get some money back as I had to boost rather than use the charge anytime rate as advertised.

Many thanks

J

Hi @Bristolhibby,

I’m really sorry for the issues you’ve been experiencing.

I’m going to have our Forum_Support team reach out to you so they can help you further with this. Look out for a private message here soon: https://forum.ovoenergy.com/inbox/overview.

Is there any news about when I might be able to use the Indra app and more importantly lock my charger so others cannot use it (a fairly basic security feature IMHO). Thank you.

I’ve not seen anything recently - you might want to ask the team directly via 0330 175 9678.

From what I understand @Paul Brame , Indra are sorting a few other things before completing anything on the app. I do know some who use the isolator if they want to ensure security whilst not in use.

Hey @Paul Brame 

We do just need to wait until Indra release a version of their App compatible with Charge Anytime. We don't have a timeframe as it'll be them that  release it not us.

I was told this over a year ago! Why is this taking so long?! I wonder what would Indra/OVO do if someone did use my charging point without my permission (e.g. if I was on holiday). Effectively it is same as putting an extension lead out the front of your house and saying to everyone, go help yourself! I would never have got the charging point if I had known this at the start!