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Rank 1
Gary_M
Rank 1
September 6, 2023
Solved

Indra Smart Pro does it now work with the Indra app on Charge Anytime?

  • September 6, 2023
  • 35 replies
  • 1681 views

Hi there, I am still using the web-based Indra portal to set my charging times with Charge Anytime.  This was the advice given as at the time of installing my charger, a few months ago, as there was a compatibility issue with Kaluza and the latest Firmware of in Indra Smart Pro. Has this issue now been resolved?  If so, can I now download the Indra App and connect my Indra Smart Pro so that I can use with the Charge Anytime tariff to set charging times. Thanks, Gary

Best answer by Abby_OVO

Updated on 22/05/25 by Emmanuelle_OVO:

 

Hey @Gary_M 

 

I heard back from the team and they confirmed that the Charge Anytime add-on is only available with the Kaluza web app (so the online portal you’re already using). They don’t have any update at the moment on a timeframe of making Charge Anytime available with the Indra app or for the development of a Kaluza native app, but if we do hear any further updates on this in future from the team, we’ll pop back on here to let you know.

 

Check out our full list of compatible EVs and chargers here: https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers 

 

It’s always worth contacting the manufacturer of the charger or EV (which ever is compatible with us) to see what they can advise. 

 

If you have an Indra charger, call 01684 770 631, or email support@indra.co.uk

 

Like below, they can offer insights that we don’t have access to.

35 replies

M
Rank 4
MikeyB
Rank 4
September 6, 2023

I recently asked Indra exactly this, and on 31 Aug the answer I got was:

“In regards to the OVO Charge Anytime tariff integration with the native Indra app, we still do not have a confirmed date but it is actively being worked on”. 

Ho hum!

 

Abby_OVO
Community Manager
Abby_OVO
Community Manager
September 7, 2023

Hey @Gary_M 

 

Sorry to hear about this, I’ve asked the team for an update on this, but it sounds like MikeyB has recently been in touch with them and has advised of what they said.

 

I’ll pop back on here when I hear back from the team.

Currently Playing: She's Electric
Abby_OVO
Community Manager
Abby_OVOSolved
Community Manager
September 8, 2023

Updated on 22/05/25 by Emmanuelle_OVO:

 

Hey @Gary_M 

 

I heard back from the team and they confirmed that the Charge Anytime add-on is only available with the Kaluza web app (so the online portal you’re already using). They don’t have any update at the moment on a timeframe of making Charge Anytime available with the Indra app or for the development of a Kaluza native app, but if we do hear any further updates on this in future from the team, we’ll pop back on here to let you know.

 

Check out our full list of compatible EVs and chargers here: https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers 

 

It’s always worth contacting the manufacturer of the charger or EV (which ever is compatible with us) to see what they can advise. 

 

If you have an Indra charger, call 01684 770 631, or email support@indra.co.uk

 

Like below, they can offer insights that we don’t have access to.

Currently Playing: She's Electric
Blastoise186
Super User
Blastoise186Super User
Super User
September 8, 2023

You could always just cheat and use Apache Cordova to make a “mobile app” out of the web app. :)

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
M
Rank 4
MikeyB
Rank 4
September 8, 2023

The problem with this from my point of view is that the web app is pretty basic in functionality and lacks the nice features that I was expecting to be able to use.

I've been getting this "actively being worked on" line from Indra for 5 months now and I think it's time progress was made. I paid a premium price for an Indra rather than an Ohme, in the expectation it would be worth it, and frankly I'm beginning to feel ripped off!

    Emmanuelle_OVO
    Retired Moderator
    Emmanuelle_OVO
    Retired Moderator
    September 11, 2023

    Hey @MikeyB,

     

    I completely understand why you feel this way. Our smart home team are going to keep us updated and when progress has been made we’ll update you on this topic.

    Renewable Energy? Big Fan.
    I
    Newcomer
    Iain9268
    Newcomer
    November 13, 2023

    I want to add my voice to this - the Indra web app is basic. OVO need to move faster on this so that the charge anytime is compatible with the INDRA APP.

      L
      Newcomer
      Lividihard
      Newcomer
      December 15, 2023

      I want to add my concern here as well

       

      the biggest issue is the lack of security the web app gives us 

       

      we are unable to lock the charger meaning if I was to be away from home someone could park on my drive, connect to charger and charge for free, with me being hit with the charge 

       

      This is a pretty big security issue and one that makes me consider to leave OVO

        Abby_OVO
        Community Manager
        Abby_OVO
        Community Manager
        December 15, 2023

        Hey @Lividihard 

         

        Let me pass this feedback on to the team. All feedback is appreciated, so thank you for sharing this with us on the Forum.

        Currently Playing: She's Electric
        L
        Newcomer
        Lividihard
        Newcomer
        February 20, 2024

        @Abby_OVO is there any updates on this as I am considering my future as an OVO customer based on this serious lack of security functionality 

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