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Jules1270
Rank 1
Jules1270
Rank 1
October 5, 2023
Solved

IHD PAYG stopped showing Gas info

Up until this evening my IHD was showing both gas and electric but for some reason it’s stopped showing any gas info, anyone know why this would be please?

 

I am on smets2 meters PAYG.

Emmanuelle_OVO
Emmanuelle_OVOBest Answer
Retired Moderator
October 6, 2023

Hey @Jules1270,

 

Blastoise is an IHD expert so I’m sure he’ll be able to provide some excellent advice.

 

Just wanted to add, this guide may be helpful:

 

 

Renewable Energy? Big Fan.
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2 replies

Blastoise186
Super User
Blastoise186Super User
Super User
October 6, 2023

Please post photos of everything

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Emmanuelle_OVO
Retired Moderator
Emmanuelle_OVOBest Answer
Retired Moderator
October 6, 2023

Hey @Jules1270,

 

Blastoise is an IHD expert so I’m sure he’ll be able to provide some excellent advice.

 

Just wanted to add, this guide may be helpful:

 

 

Renewable Energy? Big Fan.
Terms & ConditionsAccessibility statement

OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

OVO (S) Gas Limited is part of OVO Group Ltd