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tom_sowood21
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August 15, 2023
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I’ve added up my charges that make up my electricity consumption charge and there’s a 2p difference

  • August 15, 2023
  • 6 replies
  • 196 views

was just wondering do you know why I’m being charged 2 p more than I should . I’ve added up my charges that make up my electricity consumption charge and there’s a 2p difference . Is this because they round up the total to the nearest pence ? 
 

his is on my electricity usage page on the app .
so I’ve added my electricity usage from for example the 22nd July to the 14th august and it’s out by 2p . I was just trying to get my head round it because I was told OVO round the totals up but I couldn’t remember what they round it up too. It would be great if you could help me .

 


 why do they round it up and down?

 

Best answer by BPLightlog

The daily usage costs are never as accurate. If you’re looking for a ‘progress’ total during a billing period, it’s better to look at details here

https://account.ovoenergy.com/billing-details

6 replies

BPLightlog
Super User
BPLightlogSuper User
Super User
August 16, 2023

Hi @tom_sowood21 , the bill is calculated between the previous meter reading and the latest one so it’s a simple sum. It’s most probably different roundings you are seeing on each day which is confusing your calculation. That’s not the way it’s done

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
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    tom_sowood21Author
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    August 16, 2023

    @BPLightlog Is that why there’s penny/couple penny’s difference then ? How come they have to round it ? 

    BPLightlog
    Super User
    BPLightlogSuper User
    Super User
    August 16, 2023

    @BPLightlog Is that why there’s penny/couple penny’s difference then ? How come they have to round it ? 

    It’s likely rounded for each day (say a day is 50.1p which would show as 50p) so you can see that any difference might add up during a billing period.

    Just taking the start and end reading for the month gives you a more accurate cost

    Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
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    tom_sowood21Author
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    August 16, 2023

    Ah ok it’s just confusing because at the moment it’s 2pence out but I guess if they’ve rounded it up at some point so it makes sense 

    BPLightlog
    Super User
    BPLightlogSuper UserSolved
    Super User
    August 16, 2023

    The daily usage costs are never as accurate. If you’re looking for a ‘progress’ total during a billing period, it’s better to look at details here

    https://account.ovoenergy.com/billing-details

    Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
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      tom_sowood21Author
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      August 16, 2023

      Thanks for clearing this up for me !

      Terms & ConditionsAccessibility statement

      OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd