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October 6, 2023
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I seen a press release about "Heat Pump offer" for lower tariff for heat pumps?

  • October 6, 2023
  • 41 replies
  • 1883 views

But I cannot find it in the listings for tarifs anywhere…

 

Can anyone point me at it? 

I must be missing something.

 

Also - anyoen know if it counts for existing HP owners, or only if we buy a new one?

 

TIA

old_techie

Best answer by Jeffus

Updated on 16/02/26 by Abby_OVO

 

As of 1 February 2026 Heat Pump Plus is no longer available. We’ve contacted all customers who have been impacted by this change.

Hi @dr_dongle 

I don't work for ovo, i am just a customer.

Welcome to the forum.

This is primarily a forum where customers help each other out. The are a few ovo moderators who read all the posts and respond to some but not all threads.

Great to hear about another heat pump installation.

There is a thread here with a bit more info on the offer

And other threads if you search for heat pump on the forum.

It is what it is right now.

If you are after a non standard tariff for a heat pump installed via anyone but the heat geek offer then you will have to shop around.

I suspect one of the Octopus tariff are worth a look depending on your setup. Although I hear of some people struggling with their Cosy heat pump tariff. Your installer may be able to help with recommendations for a tariff. Having home batteries or an EV can open up possibilities for example.

Octopus have a table with suggested tariff which is probably a good place to start. You may already have seen it

Your low carbon tech Your best tariff
Heat pump Cosy Octopus
Electric car (EV) Intelligent Octopus Go
Solar panels Outgoing Fixed
Solar, battery storage Octopus Flux
Battery storage Agile + Outgoing Octopus
EV, solar Intelligent Octopus Go
EV, heat pump Intelligent Octopus Go
EV, solar, heat pump Intelligent Octopus Go
Heat pump and solar Cosy Octopus + Outgoing Fixed
Nothing yet Agile Octopus or Octopus Tracker

If you want information on the ovo Heat Geek offer you can find it here.

https://upgrades.heatgeek.com/homeowner/homeowner-agreement/

There is an email address in the terms for queries, so you could always ask them directly about the points you have raised. I suspect that is better than asking via OVO.

upgrades@heatgeek.com

And a phone number in the terms and on the Heat Geek website 0808 168 9403

There are lots of Heat pump owners on the forum if you have any questions before and after your new heat pump. Is there anything you would like to ask?

Do you mind sharing some information on what your setup will be? For example have you included batteries, does your design easily integrate with Octopus Agile, has your designer recommended any tariff based on their experience and the design they are recommending for your home?

Be great if you could post your experience to share with others, including any other tariff you are considering. Have you found any tariff you like at the moment?

Good luck!

 

 

41 replies

Abby_OVO
Community Manager
Community Manager
March 15, 2024

Hi @Marlais 

 

One of our volunteers, Blastoise186 has left some helpful advice here on this already but I just wanted to add a couple of things onto that advice.

 

We’ve already got some helpful topics on this and I wanted to link to these:

 

 

In a similar way the EV manufacturers have to work with us in order for new EVs to be compatible with Charge Anytime, I would suggest the same applies to heat pumps and Heat Pump Plus. For anyone with a non-Vaillant heat pump, there is work needed from the manufacturer and from OVO to integrate together as well as a desire to make it happen.

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