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Taj
Rank 10
Taj
Rank 10
August 17, 2025
Solved

I’m on the Power Move Flex/Charge Anytime trial. How do I link a replacement charger?

  • August 17, 2025
  • 5 replies
  • 161 views

Joined the latest Power move flex for charge anytime, but after 2 weeks the charger failed. It has now been replaced and the new charger linked to charge anytime. 

Will it now automatically continue to record sessions for flex, need to be linked in some way, or will I now need to reapply?

Best answer by Ben_OVO

Updated on 20/01/25 by Ben_OVO


Our current trials are now closed, and we'd like to thank our users for their participation.
 

 

Hi ​@Taj,

 

I’ve heard back from the team, and they’ve confirmed that everything should continue working ok with the new charger. You shouldn’t have to reapply.

 

I hope this helps!

 

Cheers.

5 replies

Blastoise186
Super User
Blastoise186Super User
Super User
August 17, 2025

Howdy!

Gonna check this with the Power Move team. You OK to hang in there for a bit?

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Ben_OVO
Community Manager
Ben_OVO
Community Manager
August 18, 2025

Morning ​@Taj, I hope you had a good weekend.

 

​@Blastoise186 thanks for your help here as always, I’ve also asked internally so hopefully we’ll get an answer soon between us. Just to let you know ​@Taj replies might be delayed a bit as the Power Move team are a bit thin on the ground at the moment.

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Taj
Rank 10
TajAuthor
Rank 10
August 18, 2025

Thanks ​@Blastoise186 , ​@Ben_OVO, thank you for the quick response. I’m assuming it’s active and I will follow the 6 hour schedule until I hear otherwise.

    Ben_OVO
    Community Manager
    Ben_OVO
    Community Manager
    August 19, 2025

    Morning ​@Taj. I’ve sent you a private message - get back to me when you can 😁.

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    Ben_OVO
    Community Manager
    Ben_OVOSolved
    Community Manager
    August 20, 2025

    Updated on 20/01/25 by Ben_OVO


    Our current trials are now closed, and we'd like to thank our users for their participation.
     

     

    Hi ​@Taj,

     

    I’ve heard back from the team, and they’ve confirmed that everything should continue working ok with the new charger. You shouldn’t have to reapply.

     

    I hope this helps!

     

    Cheers.

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