Due to the delay in the government setting out a plan I signed up to a 2 year fixed deal that works rates that are more than the current maximum rate set in the recent government plan. Will my contract rate be capped and therefore reduced?
Updated on 19/10/23 by Abby_OVO:
For all the up to date advice, see this page dedicated to the Energy Price Guarantee. We’ll keep that page updated with any changes as and when.
The £2,500 cap is for both fixed and variable customers.
If you pay by Direct Debit, we’d recommend you leave this unchanged until any price changes have been made in October. That way you know you’re paying the right amount.
If you don’t have a smart meter that sends us your readings remotely every day, we’d recommend you submit a manual meter reading this week or next via your online account.
We’ve also got a page with FAQs dedicated to the Energy Bills Support Scheme.
And OVO’s Customer Support Package: everything you need to know
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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.
OVO (S) Gas Limited is part of OVO Group Ltd
