I have a SMETS1 Aclara Smart Meter- It's showing usually high figures on my In Home Display?

I've got the same issue , happened last night after I topped up £20 and ended up with an extra £200 on my meter - it seems as though the meter has added an extra 0 to the top up amounts and has used "£90" throughout the day - hopefully they'll fix it soon , very annoying! 

I’ve not topped up at all since 24th September.  I have noticed tho it has used £21 of electric overnight!! That’s scary as there was nothing on except the fridge and freezer. No lights, no consoles or TV’s. If that is the way things are now I cannot afford it.

I am on an energy group on facebook and it looks like this is an SEE/ Ova glitch they said would be sorted two days ago. It also seems we are being charged at the pre capped rate.  I hope they sort it soon and give us any refunds due.

This will all be resolved soon. No need to panic. :)

Thanks for flagging this, @LADYBIRD @Kirstar - I’ll get it raised internally. Are you Boost Power customers or OVO prepayment? Any developments since you raised it?

Had the same problem, looked at the smartmeter yesterday morning and it showed £125, looked at it again this morning it showed £92!  I’m sure I didn’t use £30.00 worth of electricity yesterday!

Thanks for picking this up Tim , I'm on Pre payment SSE which has changed to OVO recently

I am also on prepayment SSE recently changed to OVA.  Thank you.

I’m on prepayment SSE, too.  Hope this gets sorted.

I’m on a prepayment electric meter which was suddenly credited with £200 on 2/10 by 3/10 it’s down to £163, just topped up by £10 to see what happens and it’s shot to £263 ??

This is very worrying what’s going on??