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Rank 1
November 2, 2023
Solved

How to spot and flag the Power Move Plus email alerts?

  • November 2, 2023
  • 16 replies
  • 439 views

Can OVO tell us what email address the notifications will come from so we can flag them as urgent and see them promptly? A text would be better!

    Best answer by Emmanuelle_OVO

    Updated on 15/11/23 by Abby_OVO

    Hey @Ria,

     

    Have you given email marketing consent?

     

     

    We’ll invite eligible customers this winter to sign up to Power Move Plus - keep an eye on your emails. 

     

    To be eligible, you’ll need to have a smart meter, be a pay monthly or on demand customer and, opt in to half hourly meter reads and email marketing consent. You can update your meter read or marketing preference via your online account. Terms apply to Power Move Plus- see here for details. Please note that our Power Move Plus events are available to limited numbers of customers at the moment and are available on a first come, first served basis but we’re working to open the events up to more customers.

     

    Mine came from no-reply@ecomms.ovoenergy.com

     

    It might be worth taking a look in your emails for anything from the email address Simon got his.🙂

    16 replies

    Rank 6
    November 2, 2023

    Thanks for the info @Ria   Fingers crossed we get invited at some point

    (I’d see in another post someone was recommending signing up through a Uswitch  app - not sure if being accepted by ovo means I cant do that now but I will be looking into it! 

    Rank 7
    November 2, 2023

    @decroisic 

    On re-reading the invite to sign up

    "Power Move Plus begins on 1 November, so click the button below now to reserve your place. If you secure a spot we’ll let you know and send you more information".

    I took it that there were limited places to sign up and that once you were confirmed signed up you would get the event invites when they come out.

    I had the confirmation "You're in!" Email which gave further info, so just waiting for whenever a test or live event happens where you will get an email with your personal target, making sure you opt in on the email at least half an hr before the event starts to let ovo know you are taking part.

    So watch and wait........

    Rank 7
    November 2, 2023

    @decroisic 

    Just found it. You can only be registered for one scheme. Altho 100% return, they dont pay out until end of the scheme and then only when you send them your bank details wirhin a month.

    Think i will just stick where i am for this scheme period, at least i know who im dealing with, plus i could easily be talking about a minimum amount of pence with being a low user. Will use it as an experiment!

    Rank 6
    November 2, 2023

    Thanks again @Ria for more useful info :) 

    Rank 6
    November 2, 2023

    @Blastoise186  you are such a calming influence :)  Thank you for the info - I’ll await my chance 

     

    DickyTickySareFit
    Newcomer
    Newcomer
    November 3, 2023

    @decroisic

    Just found it. You can only be registered for one scheme. Altho 100% return, they dont pay out until end of the scheme and then only when you send them your bank details wirhin a month.

    Think i will just stick where i am for this scheme period, at least i know who im dealing with, plus i could easily be talking about a minimum amount of pence with being a low user. Will use it as an experiment!

    I too am a very low user (1 bed flat, electric heating, heating and water coming on only on cheap rates), I too think i’ll be minimal pennies if anything but nothing to lose really in the long run, so will give it a try