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ellenshao888
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Jul 19, 2023 12:59 PM UTC
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How do I take my meter readings from pre-smets l+g e470 meter?

Need help. I just moved in a property with pre-smets l+g e470 meter, could anyone help me on how to do the meter reading? As I need to provide the meter reading now.  Many thanks! Ellen

Blastoise186
Blastoise186Best Answer
Super User
Jul 19, 2023 1:48 PM UTC

Updated on 05/09/24 by Shads_OVO

Thanks! Your Rate 1 reading is 17619. You should be able to get the Rate 2 reading by pressing the blue button.

I recommend having that meter replaced though. OVO can do this if you ping Live Chat via https://help.ovoenergy.com .

If you need a hand, feel free to give us a shout. We’re only volunteers who don’t work for OVO, but we can often answer most questions you may have.

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Blastoise186
Super User
Blastoise186Super User
Super User
Jul 19, 2023 1:00 PM UTC

Hey @ellenshao888 !

Sure thing. Can you show us a photo (or a few!) of the meter please? :)

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    ellenshao888Author
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    Jul 19, 2023 1:45 PM UTC

     

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      ellenshao888Author
      Rank 1
      Jul 19, 2023 1:45 PM UTC

      Sure, it looks like this.

      Blastoise186
      Super User
      Blastoise186Super UserBest Answer
      Super User
      Jul 19, 2023 1:48 PM UTC

      Updated on 05/09/24 by Shads_OVO

      Thanks! Your Rate 1 reading is 17619. You should be able to get the Rate 2 reading by pressing the blue button.

      I recommend having that meter replaced though. OVO can do this if you ping Live Chat via https://help.ovoenergy.com .

      If you need a hand, feel free to give us a shout. We’re only volunteers who don’t work for OVO, but we can often answer most questions you may have.

      Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
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        ellenshao888Author
        Rank 1
        Jul 19, 2023 1:51 PM UTC

        Thank you very much! I’ll try it. If I’m the owner, I’ll do it straight away, it’s a renting property...

        Blastoise186
        Super User
        Blastoise186Super User
        Super User
        Jul 19, 2023 1:52 PM UTC

        As the OVO customer, you have automatic rights to swap that meter out. Your landlord can’t stop you. Trust me, I rent myself!

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          ellenshao888Author
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          Jul 19, 2023 2:14 PM UTC

          Got you. 👍

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          OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

          OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

          OVO (S) Gas Limited is part of OVO Group Ltd