Skip to main content
Blastoise186
Blastoise186Best Answer
Super User
July 19, 2023

Updated on 05/09/24 by Shads_OVO

Thanks! Your Rate 1 reading is 17619. You should be able to get the Rate 2 reading by pressing the blue button.

I recommend having that meter replaced though. OVO can do this if you ping Live Chat via https://help.ovoenergy.com .

If you need a hand, feel free to give us a shout. We’re only volunteers who don’t work for OVO, but we can often answer most questions you may have.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
View in thread

7 replies

Blastoise186
Super User
Blastoise186Super User
Super User
July 19, 2023

Hey @ellenshao888 !

Sure thing. Can you show us a photo (or a few!) of the meter please? :)

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Rank 1
    ellenshao888Author
    Rank 1
    July 19, 2023

     

      Rank 1
      ellenshao888Author
      Rank 1
      July 19, 2023

      Sure, it looks like this.

      Blastoise186
      Super User
      Blastoise186Super UserBest Answer
      Super User
      July 19, 2023

      Updated on 05/09/24 by Shads_OVO

      Thanks! Your Rate 1 reading is 17619. You should be able to get the Rate 2 reading by pressing the blue button.

      I recommend having that meter replaced though. OVO can do this if you ping Live Chat via https://help.ovoenergy.com .

      If you need a hand, feel free to give us a shout. We’re only volunteers who don’t work for OVO, but we can often answer most questions you may have.

      Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
        Rank 1
        ellenshao888Author
        Rank 1
        July 19, 2023

        Thank you very much! I’ll try it. If I’m the owner, I’ll do it straight away, it’s a renting property...

        Blastoise186
        Super User
        Blastoise186Super User
        Super User
        July 19, 2023

        As the OVO customer, you have automatic rights to swap that meter out. Your landlord can’t stop you. Trust me, I rent myself!

        Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
          Rank 1
          ellenshao888Author
          Rank 1
          July 19, 2023

          Got you. 👍

          Terms & ConditionsAccessibility statement

          OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

          OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

          OVO (S) Gas Limited is part of OVO Group Ltd