Since I am getting no usage on OVO app for electric, smart meter upgrade over six weeks ago, customer service informed from start,no usage showing.
I need usage to present to council to show occupation of premises.Hence important reason for usage coming through.As a last resort
I am utilizing the forum for suitable feed back.There is not even a energy tariff on the app!Have I any recourse.A letter from OVO aboutbeing a customer would be ideal.
Best answer by Abby_OVO
Hi
As one of our volunteers has already mentioned, we don’t have access to customer accounts at the Forum. Our Support Team will be able to assist as BPLightlog also mentioned.
There’s a number of things they can do here to help so it’ll be best to get in touch with them.
+9As a customer led forum
+4Hi
As one of our volunteers has already mentioned, we don’t have access to customer accounts at the Forum. Our Support Team will be able to assist as BPLightlog also mentioned.
There’s a number of things they can do here to help so it’ll be best to get in touch with them.
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OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at 1 Rivergate, Temple Quay, Bristol, BS1 6ED.
OVO (S) Gas Limited is part of OVO Group Ltd
