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Dsmithp
Rank 1
Dsmithp
Rank 1
January 22, 2024
Solved

How do I get this OVO energy warmer home plan?

This is taken from my latest bill

 

I am moving home, can i stay on this tariff?

 

Is OVO still offering this tariff?

 

Electricity meter
Our cheapest similar electricity plan
OVO Energy Warmer Home Plan 01 January 2024 Direct Debit
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Emmanuelle_OVO
Emmanuelle_OVOBest Answer
Retired Moderator
January 24, 2024

Updated on 01/07/24 by Shads_OVO

Hey @Dsmithp,

 

I did manage to get a response:

 

We only offer it to customers eligible for the WHD in scheme years 6, 7 or 8, they are charged Direct Debit simpler variable rates, regardless of their payment method (even if they pay on demand).

 

Its not ALL Warm Home Discount customers. Only those who were eligible at that time.

 

Which makes sense as to why some see it and others don’t. 

 

In case anyone’s wondering, WHD scheme year 6 was 2016-17, year 7 2017-18 and 8 2018-19. We are currently (January 2023) in scheme year 13 (1 April 2023 - 31 March 2024): Warm Home Discount (WHD) | Ofgem

 
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9 replies

BPLightlog
Super User
BPLightlogSuper User
Super User
January 22, 2024

Hi @Dsmithp , normally when you move into a property you take up the current supplier. Once done, you can then switch if not with your preferred supplier

 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, EV, ASHP and Home Assistant automation}
    Dsmithp
    Rank 1
    DsmithpAuthor
    Rank 1
    January 22, 2024

    Hi @Dsmithp , normally when you move into a property you take up the current supplier. Once done, you can then switch if not with your preferred supplier

     

    thanks - it’s the tariff i am interested in - does ovo still do it? - they were not offering it to me just now?

    BPLightlog
    Super User
    BPLightlogSuper User
    Super User
    January 22, 2024

    As far as I know, their prices and plans are here https://plans.ovoenergy.com/

    they depend on region

    Bring me Sunshine ~ E&E {Solar PV, Battery Storage, EV, ASHP and Home Assistant automation}
      Dsmithp
      Rank 1
      DsmithpAuthor
      Rank 1
      January 22, 2024

      As far as I know, their prices and plans are here https://plans.ovoenergy.com/

      they depend on region

      Warmer Home Plan - 01/01/2024 - 

       

      can see it - thanks - wonder why they only offer certain plans?

      Emmanuelle_OVO
      Retired Moderator
      Emmanuelle_OVO
      Retired Moderator
      January 23, 2024

      I’ll try and find out more about this plan @Dsmithp. I wonder if it’s for customers who are the recipients of warm home discount? 

      Renewable Energy? Big Fan.
      Dsmithp
      Rank 1
      DsmithpAuthor
      Rank 1
      January 23, 2024

      I’ll try and find out more about this plan @Dsmithp. I wonder if it’s for customers who are the recipients of warm home discount? 

      yes please - i was on it, and on low income, and on benefits - thanks

      Firedog
      Super User
      FiredogSuper User
      Super User
      January 23, 2024

      I used to be on the Warmer Home Plan, until a cheaper fixed deal came along. I’m now on the Simpler Energy standard variable tariff, but I still see WHP on the Our prices page. The rates are identical to the SVT, so no relief for the needy there.

       

      Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
      Emmanuelle_OVO
      Retired Moderator
      Emmanuelle_OVOBest Answer
      Retired Moderator
      January 24, 2024

      Updated on 01/07/24 by Shads_OVO

      Hey @Dsmithp,

       

      I did manage to get a response:

       

      We only offer it to customers eligible for the WHD in scheme years 6, 7 or 8, they are charged Direct Debit simpler variable rates, regardless of their payment method (even if they pay on demand).

       

      Its not ALL Warm Home Discount customers. Only those who were eligible at that time.

       

      Which makes sense as to why some see it and others don’t. 

       

      In case anyone’s wondering, WHD scheme year 6 was 2016-17, year 7 2017-18 and 8 2018-19. We are currently (January 2023) in scheme year 13 (1 April 2023 - 31 March 2024): Warm Home Discount (WHD) | Ofgem

       
      Renewable Energy? Big Fan.
        Firedog
        Super User
        FiredogSuper User
        Super User
        January 27, 2024

        … customers eligible for the WHD in scheme years 6, 7 or 8, ...

         

        In case anyone’s wondering, WHD scheme year 6 was 2016-17, year 7 2017-18 and 8 2018-19. We are currently (January 2023) in scheme year 13 (1 April 2023 - 31 March 2024): Warm Home Discount (WHD) | Ofgem

         

        Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
          Terms & ConditionsAccessibility statement

          OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

          OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

          OVO (S) Gas Limited is part of OVO Group Ltd