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Blastoise186
Blastoise186Best Answer
Super User
December 2, 2024

Looks fine to me - you don’t currently have OVO Beyond and that’s most likely because you don’t qualify right now. But you are on the correct app - if you get upgraded to OVO Beyond, the app flips “mode” to account for that.

Do you have a Smart Meter yet?

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PmD4Author
Rank 2
December 2, 2024

Thanks; hopefully I'll sleep tonight! :)

Shads_OVO
Retired Moderator
Shads_OVO
Retired Moderator
December 3, 2024

Hi ​@PmD4,

 

I can see our forum volunteers have already stopped by with some great advice here. Hopefully they’ve managed to put your mind at ease.

 

This does also look like our OVO app and our emails to me too.

Terms & ConditionsAccessibility statement

OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

OVO (S) Gas Limited is part of OVO Group Ltd