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wkeithg
Rank 9
Jul 29, 2025 12:24 PM UTC
Solved

Has anyone else had Charge Anytime ignoring the maximim charge and going to 100%?

Since returning from a short break on 19 July every time I have set my car to charge it has charged to 100% no matter what the max was set to in the app.  While this is not a big issue, I normally charge to 80% and feel the system should do what it is meant to do.  Has anyone else experienced similar?  Might it be to do with Power Move Flex for Charge Anytime using up excess energy?

 

costeekBest Answer
Rank 2
Jul 30, 2025 3:59 PM UTC

OVO’s Charge Anytime FAQs states the following: “If you want to limit the maximum charge of your EV, we recommend setting this in your EV’s app. The charger can’t override any maximum charge you set. Once your EV stops accepting charge, the app assumes the battery is full and stops charging.”
https://www.ovoenergy.com/electric-cars/charge-anytime-faqs

I hope more knowledgeable people will be able to say more soon.

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Peter E
Super User
Peter ESuper User
Super User
Aug 30, 2025 3:04 PM UTC

Or Renault's servers having gone offline which they do from time to time and take a while to come back.

Reducing my yearly fossil fuel usage with an EV (-900 litres petrol saving about £950/year), A2AHP (-8,700 kWh gas, cost neutral) and Timed Immersion heater (-1,500 kWh gas, £20/year more expensive but reducing as the gas price goes up)
    Rank 9
    wkeithgAuthor
    Rank 9
    Aug 30, 2025 3:22 PM UTC

    Or Renault's servers having gone offline which they do from time to time and take a while to come back.

    I’ve seen that before but this time the servers were there, just not interacting correctly with Kaluza.

      Ben_OVO
      Community Manager
      Ben_OVO
      Community Manager
      Sep 1, 2025 12:42 PM UTC

      ​@wkeithg thanks so much for letting us know the outcome, we appreciate it. This could come in very handy to anybody else experiencing similar issues 🤝.

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      Rank 9
      wkeithgAuthor
      Rank 9
      Sep 1, 2025 2:38 PM UTC

      The Charge Anytime team said it was an issue with Renault’s infrastructure not working properly with third parties   As of yesterday it seems to be sorted.

       

      Cheers

       

      However last night it went to 100% again   

       

       

      Ben_OVO
      Community Manager
      Ben_OVO
      Community Manager
      Sep 2, 2025 8:47 AM UTC

      Ah that’s a shame - have you tried contacting Renault about it? (https://www.renault.co.uk/contact.html).

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      Newcomer
      seders
      Newcomer
      Sep 10, 2025 5:32 PM UTC

      Thanks.  Unfortunately my car/the Renault app doesn’t let me set the max so I’m reliant on Charge Anytime checking the charge level. Until now it’s not been an issue. There was a software update to my car recently so that might be related though I don’t see why.  

      Hi ​@wkeithg 

      I’m not sure if you’ve seen the  feature request to be able to add a specified amount of charge at: 

      If not, maybe you could upvote it as well to help it get incorporated? 

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