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Rank 9
wkeithg
Rank 9
December 3, 2024
Solved

Extra £5 Power Move Flex credit appeared in Current Billing period

In my current Billing period I have a £15 credit for Power Move Flex (5 Sunday to Sunday weeks I guess) plus an extra £5 - has anyone else got this or can explain why?

Cheers 

wkeithgBest Answer
Rank 9
December 4, 2024

Updated on 21/01/26 by Chris_OVO

 

Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

 

Our current trials are now closed, and we'd like to thank our users for their participation.

You can find more information Power Move can be found here:

 

I got a Power Move Flex monthly update email this afternoon which told me I was getting £5 for survey.   

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6 replies

Blastoise186
Super User
Blastoise186Super User
Super User
December 3, 2024

I will ask my contact - bear with me.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Firedog
Super User
FiredogSuper User
Super User
December 3, 2024

Did you perhaps complete a survey? I saw at some stage that this would earn a £5 reward.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    December 4, 2024

    Just checked with the boss. This definitely sounds like a survey reward. Enjoy!

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
      Rank 9
      wkeithgAuthor
      Rank 9
      December 4, 2024

      It will have been the survey.  If only it had said that in the description!

      Emmanuelle_OVO
      Retired Moderator
      Emmanuelle_OVO
      Retired Moderator
      December 4, 2024

      Thank you for filling out a survey & enjoy your credit ​@wkeithg 😊

      Renewable Energy? Big Fan.
        Rank 9
        wkeithgAuthorBest Answer
        Rank 9
        December 4, 2024

        Updated on 21/01/26 by Chris_OVO

         

        Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

        We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

        The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

         

        Our current trials are now closed, and we'd like to thank our users for their participation.

        You can find more information Power Move can be found here:

         

        I got a Power Move Flex monthly update email this afternoon which told me I was getting £5 for survey.   

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