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Extra £5 Power Move Flex credit appeared in Current Billing period

  • December 3, 2024
  • 6 replies
  • 88 views

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In my current Billing period I have a £15 credit for Power Move Flex (5 Sunday to Sunday weeks I guess) plus an extra £5 - has anyone else got this or can explain why?

Cheers 

Best answer by wkeithg

Updated on 21/01/26 by Chris_OVO

 

Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

 

Our current trials are now closed, and we'd like to thank our users for their participation.

You can find more information Power Move can be found here:

 

I got a Power Move Flex monthly update email this afternoon which told me I was getting £5 for survey.   

6 replies

Blastoise186
Super User
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  • Super User
  • December 3, 2024

I will ask my contact - bear with me.


Firedog
Super User
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  • Super User
  • December 3, 2024

Did you perhaps complete a survey? I saw at some stage that this would earn a £5 reward.


Blastoise186
Super User
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  • Super User
  • December 4, 2024

Just checked with the boss. This definitely sounds like a survey reward. Enjoy!


Forum|alt.badge.img+2
  • Author
  • Rank 9
  • December 4, 2024

It will have been the survey.  If only it had said that in the description!


Emmanuelle_OVO
Community Manager
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  • Community Manager
  • December 4, 2024

Thank you for filling out a survey & enjoy your credit ​@wkeithg 😊


Forum|alt.badge.img+2
  • Author
  • Rank 9
  • Solved
  • December 4, 2024

Updated on 21/01/26 by Chris_OVO

 

Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

 

Our current trials are now closed, and we'd like to thank our users for their participation.

You can find more information Power Move can be found here:

 

I got a Power Move Flex monthly update email this afternoon which told me I was getting £5 for survey.