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Rank 2
October 9, 2022
Solved

Energy smart tracker

  • October 9, 2022
  • 74 replies
  • 854 views

Since the 1st October, my smart meter tracker has been showing unusual values. Have phoned ovo numerous times, but still getting the same answer which is, still having glitches. I want someone to come and have a look at my meter, but not getting any joy. 

Best answer by mark531

It is fixed :-)

Still not got my £67, but at least the display shows the right balance.

74 replies

Rank 1
February 15, 2024

I live in an old (18th century) 4 bed house. Our bills seem to be alot higher than they should be. We are on a smart meter

We do have electric underfloor heating in 3 rooms and an hybrid plug in car. However when away at the weekend on a day when no active usage (other than  underfloor heating, which I forgot to switch into holiday mode) we used 40Kwh for the day. 

I've looked at all the appliances that we have and estimated that it should have been less than 20kwh.

Is there anyway to find out what is causing this level of usage? The app gives some numbers but they don't they appear to be just a guess about where the power is being used.

Blastoise186
Super User
Super User
February 15, 2024

Howdy @GrahamMcN ,

Quick question. Is your Smart Meter set to Half-Hourly, Daily or Monthly readings?

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Emmanuelle_OVO
Retired Moderator
Retired Moderator
February 16, 2024

Hey @GrahamMcN,

 

With half hourly or daily meter readings, you can see how much your energy use has cost every day. Using the Online Account you can see how much energy you’re using, how much it’s costing in £ and p, and even get an idea of where it’s going in your home. 

 

Although the energy tracker isn’t exact, it bases it’s information on algorithms such as how energy is used (frequency, kWhs used, duration) to assign that usage, it can give an idea of what appliances are using most energy. 

 

Another way to test how much energy each appliance is using, is by switching off all appliances and then switching on the appliance you have concerns about. 

 

Want to take a closer look at your usage? Check out this topic: 

 

 

Renewable Energy? Big Fan.
Rank 1
February 16, 2024

I have located the problem (I think) when I used a pc as opposed to mobile app to look at the underfloor heating controllers. One was using 10x the energy of the others. Seems to have happened after a powercut.