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mumorg
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November 7, 2022
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Does the cost we see on our IHD include standing charge? Will I still get Economy 10 times?

  • November 7, 2022
  • 14 replies
  • 1751 views

Does the cost we see on smart meter include the standing charges. Also how do you find the rates on the smart meter? or doesn’t it show? Do I still get off peak hours as before e10 I had smart meter ?

Best answer by Blastoise186

Updated on 13/08/24 by Shads_OVO

Hi @mumorg ,

Yup, the standing charges do show on Smart Meters and on IHDs, both the configured rates and costs factor them in.

Please post photos, we’ll help you locate them. I need photos of both the meters and IHD.

Economy 10 no longer exists with Smart Meters either I’m afraid.

14 replies

Blastoise186
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Blastoise186Super UserSolved
Super User
November 7, 2022

Updated on 13/08/24 by Shads_OVO

Hi @mumorg ,

Yup, the standing charges do show on Smart Meters and on IHDs, both the configured rates and costs factor them in.

Please post photos, we’ll help you locate them. I need photos of both the meters and IHD.

Economy 10 no longer exists with Smart Meters either I’m afraid.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
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mumorgAuthor
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November 7, 2022

Hi Blastoise, I should have read more posts, I have managed to find what I was looking for. Re the e10, will I have to get onto OVO and get the meter changed to e7. Its so confusing. Thanks for your help, you are doing a great job helping us all. good on ya

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    November 7, 2022

    No worries. If you had E10 with the old meter, OVO would set the new Smart Meter up for E7 so you wouldn’t need to do that yourself. :)

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    BPLightlog
    Super User
    BPLightlogSuper User
    Super User
    November 7, 2022

    Just one thing @mumorg , the standing charge doesn’t always display on the In Home Display (IHD). Ours for example shows our electric standing charge but not the gas. You can tell early in the day before much power is used. They are a good indication of energy used but I always go back to the OVO app or web to see actual charges. 

    Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
    Jeffus
    Rank 20
    Jeffus
    Rank 20
    November 7, 2022

    Just one thing @mumorg , the standing charge doesn’t always display on the In Home Display (IHD). Ours for example shows our electric standing charge but not the gas. You can tell early in the day before much power is used. They are a good indication of energy used but I always go back to the OVO app or web to see actual charges. 

    Is that a fault on your IHD?

    I thought all IHDs were meant to display standing charge and VAT by design? 

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    November 7, 2022

    They should. It’s usually just because it’s either not configured on the gas meter/gas proxy properly, or the IHD wasn’t able to retrieve it for some reason.

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    BPLightlog
    Super User
    BPLightlogSuper User
    Super User
    November 7, 2022

    Just one thing @mumorg , the standing charge doesn’t always display on the In Home Display (IHD). Ours for example shows our electric standing charge but not the gas. You can tell early in the day before much power is used. They are a good indication of energy used but I always go back to the OVO app or web to see actual charges. 

    Is that a fault on your IHD?

    I thought all IHDs were meant to display standing charge and VAT by design? 

    I was told not … but I can’t be sure, all I know is a number of them don’t always show the standing charge

    Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
    Jeffus
    Rank 20
    Jeffus
    Rank 20
    November 7, 2022

    Just one thing @mumorg , the standing charge doesn’t always display on the In Home Display (IHD). Ours for example shows our electric standing charge but not the gas. You can tell early in the day before much power is used. They are a good indication of energy used but I always go back to the OVO app or web to see actual charges. 

    Is that a fault on your IHD?

    I thought all IHDs were meant to display standing charge and VAT by design? 

    I was told not … but I can’t be sure, all I know is a number of them don’t always show the standing charge

    Should they all show standing charge unless their is an error 

    Do you know @Blastoise186 @Tim_OVO

    BPLightlog
    Super User
    BPLightlogSuper User
    Super User
    November 7, 2022

    @Jeffus just checked on the ‘account’ screen on mine and that shows both Elec and Gas standing charges but if I’m up late and see the front ‘cost’ screen for the new day my Elec shows my standing charge but my Gas shows zero

    Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
    juliamc
    Rank 20
    juliamc
    Rank 20
    November 7, 2022

    Might it be that the gas standing charge gets registered during the day ? I think I noticed this on my rental property account…

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