Does OVO use SAP programming?

Forum|Forum|3 years ago
July 28, 2023
7 replies
325 views

Hi all

Does anyone know if Ovo use SAP (ERP or CRM) , to plan work or record customer interactions?

Cheers

Best answer by Blastoise186

I can say this much. OVO doesn’t use SAP.

I know a lot about OVO’s internal systems, but that comes with a catch - I have to keep 98% of the details under wraps.

Blastoise186

Super User

Hi @Emmywoo ,

I’m afraid that question probably can’t be answered. What was the reason for asking? I’m a forum volunteer, so I can’t speak for OVO by myself.

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BPLightlog

Super User

Hi, I’m intrigued by your question @Emmywoo. I’ve used SAP previously but I doubt OVO do. Having used it for several years, I don’t think I could recommend it to anyone

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EmmywooAuthor

Rank 3

I've used it myself at several different places, just wondering because I recently contacted Ovo on the phone and requested a call reference/transaction ID(SAP) so I know the call was saved in the account notes, and was told they couldn't give one on the phone and I needed to submit an SAR which takes them months to answer! To be honest, any system you use to record info should be able to spit out a reference when you hit save.