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Best answer by Blastoise186

Updated on 01/11/23 by Tim_OVO:

 

There are now two ways you can get Charge Anytime:

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

 

Howdy @JamieGoral !

Yup, your Taycan should work nicely, but I’m afraid the charger isn’t compatible right now. Make sure to use Direct-2-Vehicle Mode to enjoy the benefits!

26 replies

Blastoise186
Super User
Super User
June 19, 2023

Technically yes, technically no. A proper EV Charger would be directly wall mounted into its own circuit. What you’ve got there with that one is a weird hybrid between a proper dedicated charger and a so-called Smart Cable.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
June 19, 2023

Hi again 

it is wall mounted, it is supplied with a specific wall Mount, and was installed by a qualified electrician with its own circuit breaker and RCD.  Keen to know if I’m missing something!

Blastoise186
Super User
Super User
June 19, 2023

Ah ok. It’s just a really weird way of doing it. Most EV Chargers don’t have Commando Sockets!

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
BPLightlog
Super User
Super User
June 19, 2023

Hi @D00 , do you use the Porsche home energy manager?

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Newcomer
June 19, 2023

This is it Charger

it comes with both a 3 pin plug and a 32a connector. 

Newcomer
June 19, 2023

Hi @BPLightlog - I don’t have or use the Energy Manager, it wasnt necessary for my supply 

Newcomer
June 19, 2023

Hi @Blastoise186 

This is it Charger

it comes with both a 3 pin plug and a 32a connector. 

BPLightlog
Super User
Super User
June 19, 2023

Ok @D00 , it’s mostly that Charge Anytime needs a connection with data but if the car provides that I believe it should be fine. You could check with the team at smarthome@ovoenergy.com if you want to make sure

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Newcomer
June 20, 2023

@BPLightlog

I did call the the smart home team before posting here. Contradicting the web site and product terms and conditions, they said they couldn’t tell me in advance of switching whether my EV is compatible with Charge Anytime and an OVO specific charger may be required. Obvs. I didn’t want to switch without certainty. The resolutions/complaints team have now agreed that the car is compatible and a specific charger is not required. The smarthomes team need some product training - call times would then be shorter and there’d be fewer complaints/resolutions - I spent 69 minutes on the phone yesterday to confirm this.

 

BPLightlog
Super User
Super User
June 20, 2023

From what we’ve seen @D00 that is unusual, they have been quite good and responsive, by email at least, as far as I know. Most of us here are simply other customers trying to offer help where we can, often after finding a solution ourselves. 
 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}