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Do you have Solar Panels & Charge Anytime? We’d love to hear your thoughts

  • September 11, 2024
  • 106 replies
  • 1858 views
Do you have Solar Panels & Charge Anytime? We’d love to hear your thoughts
Emmanuelle_OVO
Community Manager
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Updated on 29/04/25 by Bradley_OVO: We apprecaite all of the engagement and feedback to this article - This is no longer an open research topic at the moment. If you have further issues or questions around Solar, EVs or Charge Anytime, please reach out to the wider community to engage with the wider OVO Community user base.

 

It's an exciting time in the EV and Solar market for customers. We're looking to get some feedback from customers who have an Electric Vehicle and Solar Panels.

 

We currently offer Charge Anytime to customers with Solar Panels via a solar and Charge Anytime compatible charger. See a list of our chargers here and expand by pressing “+” to see those marked as solar compatible.

 

We understand that some customers may have a different charger that is not on our list, so we would love to get feedback from you if you have been using Charge Anytime via a compatible Electric Vehicle and have recently installed solar or are considering installing solar panels at your property.

 

Currently customers with that use Charge Anytime via a compatible Electric Vehicle can’t continue to use this service if they install solar. This is because the version of Charge Anytime that is via a compatible Electric Vehicle works due to the charging information that is sent from the car to us so we know how many kilowatt hours (kWh) of electricity have been used in each charge. Unfortunately, this method is not able to tell us whether the electricity used was from the grid or from the solar panels or storage battery in your home. For this reason we cannot currently provide this version of Charge Anytime to customers to get the discounted rate.

106 replies

  • Newcomer
  • September 15, 2024

Hi, I have charge anytime with an Ohme Epod charger and solar panels, I am interested in taking part in this research.


  • Newcomer
  • September 16, 2024

I have solar panels and an EV and would be willing to partake in the research.


Chris_OVO
Community Manager
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  • Community Manager
  • September 16, 2024

Hey @nav88 & @Beau,

 

I’ve sent you both a private message to share some more information. Keep an eye for this coming through here.


  • Newcomer
  • September 16, 2024

Hi 

 

I have just had an Hypervolt Pro 3 EV charger installed, am on charge anytime and have solar PV installed already.

 

 


Chris_OVO
Community Manager
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  • Community Manager
  • September 18, 2024

Hey @apost,

 

I’ve sent you a message with a form to complete you’ll find it in your private messages.


Taj
Rank 10
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  • Rank 10
  • September 23, 2024

I have an Indra Smart Pro charger, charge anytime and solar panels.


Shads_OVO
Retired Moderator
  • Retired Moderator
  • September 24, 2024

Hi @Taj,

 

I’ve sent you a message with a form to complete you’ll find it in your private messages.


  • Newcomer
  • October 2, 2024

Please add, very interested


Shads_OVO
Retired Moderator
  • Retired Moderator
  • October 3, 2024

Hi @philgb,

 

I’ve sent you a message with a form to complete you’ll find it in your private messages.


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  • Newcomer
  • October 16, 2024

Hi, I have an Audi Q4 EV but no solar panels. Would be very interested in taking part in this trial. 


Blastoise186
Super User
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  • Super User
  • October 16, 2024

Hi @Whipster2210 ,

I can only ask the Forum Moderators to set you up if you’ve either currently got Solar Panels, or are considering them. Otherwise, you can’t take part in this particular research.

Are you thinking about getting any by any chance?


Chris_OVO
Community Manager
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  • Community Manager
  • October 17, 2024

Hey @Whipster2210,

 

Thanks for your interest in taking part and so that I can confirm you’re eligible could you confirm you meet the eligibility criteria? 

  • Use Charge Anytime 
  • Have an Electric Vehicle or use Charge Anytime and be considering installing solar panels 
  • Or have an electric vehicle and solar panels 

If so i’ll reach out and get you added 😊


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  • Newcomer
  • October 20, 2024

Hey @Whipster2210,

 

Thanks for your interest in taking part and so that I can confirm you’re eligible could you confirm you meet the eligibility criteria? 

  • Use Charge Anytime 
  • Have an Electric Vehicle or use Charge Anytime and be considering installing solar panels 
  • Or have an electric vehicle and solar panels 

If so i’ll reach out and get you added 😊

Hi, yes, I currently use Charge Antime.

I have an electric vehicle but no solar panels. Interested in purchasing these if accepted for the trial. 

Thankyou 


Blastoise186
Super User
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  • Super User
  • October 20, 2024

Gotcha! Hang in there for a bit and I’ll let the Forum Moderators know.

Keep an eye on your Private Messages here! They’ll reach out to you soon.


Emmanuelle_OVO
Community Manager
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  • Author
  • Community Manager
  • October 21, 2024

I’ll private message you @Whipster2210 😀


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  • Rank 2
  • October 24, 2024

I'm interested.

I have solar panels and an ev. 


Emmanuelle_OVO
Community Manager
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  • Author
  • Community Manager
  • October 25, 2024

I’ll private message you @Mick 😊


BobTom
Rank 4
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  • Rank 4
  • October 26, 2024

I have a EV and Solar panels. I will be happy to take part.


Shads_OVO
Retired Moderator
  • Retired Moderator
  • October 28, 2024

Hi @BobTom,

 

I’ll send you a private message shortly. 🙂


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  • Newcomer
  • November 4, 2024

Hi , I use charge anytime for my EV and am looking to install Solar panels + battery system with OVO , so would be happy to take part 


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  • Newcomer
  • November 4, 2024

Hi

I have just had an Hypervolt Pro 3 EV charger installed, am on charge anytime and have solar PV installed already. I would like to take part.

Thanks

Chris


Abby_OVO
Community Manager
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  • Community Manager
  • November 5, 2024

Hey @ChrisBan & @Percy1 

 

I’ll send both of you a Private Message😊


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  • Newcomer
  • November 15, 2024

Hi, I have charge anytime, solar panels and a battery and have just replaced a Zappi with the Hypervolt 3.0 Pro so that it is compatible. I would love to take part as I am currently very confused as to why the charger kicks in during the day and the Charge Anytime app says that it is solar charging when we do not have any excess solar i.e. the charger is kicking in and we will be getting charged our regular tariff (because there is no excess) when it should really be waiting for overnight. I also don’t want it to draw from our battery overnight when we can be using Charge Anytime for 7p /kwh.

Yours, Confused…...  


Blastoise186
Super User
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  • Super User
  • November 16, 2024

Howdy ​@ms7dcml ,

You might want to call 0330 175 9678 for that as I think the team needs to check a few things. But my guess is that the Charger isn’t detecting Solar stuff properly right now.


Emmanuelle_OVO
Community Manager
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  • Author
  • Community Manager
  • November 18, 2024

Updated on 24/02/25 by Ben_OVO

Hey ​@ms7dcml 

 

Welcome to the OVO Online community

 

As Blastoise has advised I think it’s best to reach out to the team about this issue.

 

The webpage has more information about Charge Anytime:

 

Can I get Charge Anytime if I have solar panels?

 

At the moment, the only way we can work out charging with solar panels is if you have one of the following chargers:

Indra

  • Smart PRO1 
  • Smart Charger V31 

Andersen

  • Andersen A2 (2024)
  • Andersen A3 

Hypervolt

  • Hypervolt Home 3.0 
  • Hypervolt Home 3 Pro 

We install these chargers, so they come compatible with Charge Anytime. Charge Anytime only tells us how much electricity you’ve used from the grid. So if your home has solar panels it’s harder to work this out – because some of the electricity may come from your solar panels, and some from the grid.