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R
Rank 1
Rosmy
Rank 1
June 12, 2024
Solved

Daily Carbon Forecast

  • June 12, 2024
  • 6 replies
  • 89 views

Why Ovo Carbon forecast is not working today? I always follow the advice given on the Ovo website to know when it is cheaper yo use energy but today Ovo has not informed us what to do! Please, help!

Best answer by Chris_OVO

Hey @Rosmy & @juliamc, 

 

The team told me they never received enough information from the grid to form a forecast. This would tie in with what Julia was saying about the issue affecting others, too! The team is investigating the issue, and hopefully, it’s just a one-off. If we hear anything further, we’ll let you know.

6 replies

juliamc
Rank 20
juliamc
Rank 20
June 12, 2024

It must be the feed further up the line as currently (wed 12/6 08:12) other carbon insight data not available, eg from Givenergy, PodPoint

    Chris_OVO
    Community Manager
    Chris_OVO
    Community Manager
    June 12, 2024

    Hey @Rosmy & @juliamc,

     

    I’ve raised this with the team to see if they’re aware of the issues and once I hear back then I can let you know more. Thanks for highlighting this for us 🙂

    Renewable energy jokes never get old.
      Chris_OVO
      Community Manager
      Chris_OVOSolved
      Community Manager
      June 12, 2024

      Hey @Rosmy & @juliamc, 

       

      The team told me they never received enough information from the grid to form a forecast. This would tie in with what Julia was saying about the issue affecting others, too! The team is investigating the issue, and hopefully, it’s just a one-off. If we hear anything further, we’ll let you know.

      Renewable energy jokes never get old.
      R
      Rank 1
      RosmyAuthor
      Rank 1
      June 12, 2024

      Hi, thanks Julia & Christopher for putting my mind at rest. Your advice and help are much appreciated!

      Firedog
      Super User
      FiredogSuper User
      Super User
      June 12, 2024

      I’m not sure if this is the case, but if OVO’s Carbon Forecast depends on the data from carbonintensity.org.uk as I suspect, their site isn’t working properly either. Their API is used by many organizations that want to share this invaluable stuff. If their system goes down, so does everybody else’s.

      Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
        juliamc
        Rank 20
        juliamc
        Rank 20
        June 17, 2024

        Just seeing the sun shining today and picturing all the solar panels generating  and exporting back to the grid ☀️ and wondered if that, albeit small amount, would on these carbon forecast ? I now have battery storage and could import at a low carbon time then export at a high carbon period. There are industrial size battery storage plants selling back to the grid. How would that be shown ?

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