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Best answer by louix31

Updated on 04/11/25 by Ben_OVO

Managed to get linked, late Saturday afternoon, had to add the charger fresh, working through the CA app and Volvo app .

Thanks 👍 

Download the OVO Charge app from the App Store or Google Play

11 replies

Blastoise186
Super User
Blastoise186Super User
Super User
April 12, 2025

Hi ​@louix31 ,

To get the cheap rates, you’ll need to use the Charge app if you’re going via the EV.

What EV/Charger do you have?

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    louix31Author
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    April 12, 2025

    Indra Smart pro - Already have charge anytime and cheap rates

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    April 12, 2025

    Then yes, you will want to migrate. Please start from the Indra Web App if you’ve been using that. You can then migrate the Charger over to the Charge app via the Indra mobile app.

    If you were connected direct to the Volvo, no action is required.

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    louix31Author
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    April 12, 2025

    Getting the message 

     

    Cannot link Charger with OVO as no available charger found

     

    I was stood right next to it, it is linked with the Volvo app and OVO

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    April 12, 2025

    Ok, try calling the team on Monday - 01684 770 631 for Indra and 0330 175 9678 for OVO Charge Anytime.

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    louix31Author
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    April 12, 2025

    Thanks I’ll try that route.

     

    Ben_OVO
    Community Manager
    Ben_OVO
    Community Manager
    April 14, 2025

    Hi ​@louix31, did you have any luck when you called?

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    louix31AuthorSolved
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    April 14, 2025

    Updated on 04/11/25 by Ben_OVO

    Managed to get linked, late Saturday afternoon, had to add the charger fresh, working through the CA app and Volvo app .

    Thanks 👍 

    Download the OVO Charge app from the App Store or Google Play

      Ben_OVO
      Community Manager
      Ben_OVO
      Community Manager
      April 15, 2025

      ​@louix31 thanks for confirming, that’s great news 😁. I just wanted to link you to some other Forum articles you might find useful:

       

       

      Cheers!

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      louix31Author
      Rank 2
      May 4, 2025

      Managed to get linked, late Saturday afternoon, had to add the charger fresh, working through the CA app and Volvo app .

      Thanks 👍 

       

      Not used home charger lately now find I cannot do a scheduled charge i.e. overnight midnight till 6.00am. to benefit from Charge Anytime rates. Does Not Charge at all looks like its going to but nothing. Up until the start of this thread I was just using only the Volvo app without any problems getting anytime rates on my account. installed Indra and CA apps set them up as told and now I can only do Boost charges.  Says cannot link accounts on Volvo app.

      Charge anytime app OK

      Which app should I be using ??

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