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BobTom
Rank 4
Rank 4
June 5, 2025
Solved

Charge Anytime, Solar and the Indra App

  • June 5, 2025
  • 22 replies
  • 217 views

 

I have the Indra App which works fine and it was linked to the Charge Anytime app until I deliberately deleted it today.

 

The reason I deleted it was because I wish to use Solar to charge my car. I enabled the solar settings on the Indra app yesterday and for the first time I saw some regular charging activity during the day.

 

I then read the article “How solar works for Indra customers in the Charge Anytime app”. Its here

 

https://forum.ovoenergy.com/electric-vehicles-166/how-solar-works-for-indra-customers-in-the-charge-anytime-app-19669

 

The article suggests that I must go further and tell Charge Anytime that I am using solar. If you haven’t, the article suggests, you should delete the Charge Anytime app and re-register.

 

I have done just that and nowhere in the set up process does the question of solar use come up. As expected I was asked about the Indra charger and having linked to my Indra account that was it. Job done. I seem to be back to where I was before I deleted Charge Anytime earlier today but obviously I have lost historical data.

 

In the section “Schedule” on the Charge Anytime app there is an informative pop up which says

 

'If you have solar panels at home, you can charge your car with solar power on Charge Anytime. Simply follow your charger manufacturer's instructions to enable solar charging, and we will make sure your car uses any available solar power to charge your car. Please note that you won't receive any Charge Anytime credits for energy generated from solar. You will still receive Charge Anytime credits for scheduled charging.’

 

 So have I set up Charge Anytime correctly to use with solar? Has the above article been superseded? Is is entirely correct on the subject of selecting solar in the set up process or was this advice intended for those setting up charging by reference to a supported vehicle and not a supported charger?

 

Best answer by Ben_OVO

Hi ​@BobTom,

 

I hope you’re well, and apologies for the delay with this response. I’ve heard back from our back office now, and they’ve confirmed that you’re all set up correctly with solar matching. We’ll go in and update our content pieces to show that customers need to state that they’ve got solar in the Indra app, rather than the Charge Anytime app.

 

I hope this helps!

 

 

22 replies

Chris_OVO
Community Manager
Community Manager
August 18, 2025

Thanks for sharing, ​@Peter E! Do you think that’ll be a consideration for the DNO in the future as more and more solar properties come along and the UK enjoys more spells of good weather? Will they need to upgrade transformers to deal with the added output?

Renewable energy jokes never get old.
Peter E
Super User
Super User
August 18, 2025

@Chris_OVO The DNOs are coming under an increasing workload as one of their jobs, which they didn't have before, is to unloop customers when they request an EVSE or an ASHP. Consequently they are having to deal with a large number of requests from members of the public which they didn't have contact before except in the rare case of a supply fault to single house. I think they are just getting used to that. They are also having to deal with granting G98 and G99 import/export licences. I think this has been a real shock to their system.

 

In my own attempt to get and EVSE/ get unlooped through OVO in 2021 the DNO never actually got round to contacting me despite frequent prompting from OVO and even direct contact from myself. In the end I just chose to charge at a lower power (you can go to 3.68kW before having to inform them) and avoid paying for an expensive EVSE at the same time. 3.5kW is perfectly adequate for 11,000 miles a year so I'm glad the DNO didn't jump at first asking.

 

Peter 

Reducing my yearly fossil fuel usage with an EV (-900 litres petrol), A2AHP (-8,700 kWh gas) and Timed Immersion heater (-1,500 kWh gas)