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archercj
Rank 2
June 11, 2025
Solved

Charge Anytime option after removing Ohme

  • June 11, 2025
  • 3 replies
  • 386 views

I have followed the instructions to remove the Ohme element of charging my car and doing this directly to my car (Mercedes Benz EQC). Everything went fine and now the Ovo Charge Anytime App shows teh charging and also reports savings.

Part of the instructions was to go into Ovo Energy App and remove the exisitig Charge Anytime ‘benefit’. Since I moved over to the car direct charge this option has not returned. Is this correct? I am concerned that any credit will not be charged back to my account.

Maybe if it is correct then the instructions to swap from Ohme could reflect this.

Best answer by Blastoise186

Updated on 04/11/25 by Ben_OVO

Hi ​@archercj ,

That functionality has moved to the Charge Anytime app if you’ve migrated over to that.

OVO will still know what credits you earned whilst on Ohme - these will be applied as usual in the next month or so.

 

Download the OVO Charge app from the App Store or Google Play.

3 replies

Blastoise186
Super User
Blastoise186Super UserSolved
Super User
June 11, 2025

Updated on 04/11/25 by Ben_OVO

Hi ​@archercj ,

That functionality has moved to the Charge Anytime app if you’ve migrated over to that.

OVO will still know what credits you earned whilst on Ohme - these will be applied as usual in the next month or so.

 

Download the OVO Charge app from the App Store or Google Play.

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    Ben_OVO
    Community Manager
    Ben_OVO
    Community Manager
    June 12, 2025

    Thanks for answering this ​@Blastoise186 😁.

     

    ​@archercj I’m glad that you’ve got it all set up now. I just wanted to link you to this article which may prove helpful:

     

     

    Any more questions feel free to give us a shout! Cheers 😁.

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      archercjAuthor
      Rank 2
      June 12, 2025

      Hi ​@archercj ,

      That functionality has moved to the Charge Anytime app if you’ve migrated over to that.

      OVO will still know what credits you earned whilst on Ohme - these will be applied as usual in the next month or so.

      Thank you. I thought that but it is nice to have it confirmed

        Terms & ConditionsAccessibility statement

        OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

        OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

        OVO (S) Gas Limited is part of OVO Group Ltd