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Rank 2
February 28, 2023
Solved

Charge Anytime - Is there a timescale/roadmap for when other EVs will be supported?

  • February 28, 2023
  • 24 replies
  • 1042 views

Hi all - long time listener first time caller,

 

This is a Charge Anytime question aimed at any folks from Ovo who frequent the forums.

 

I have a Polestar 2, and a Pod Point Solo 3 charger.

Neither of these are currently supported with the new Charge Anytime, so I was wondering if there is an anticipated timeline for additional EVs to be added to the supported car list, or is it a case of Ovo rolling out new EV support whenever it can become available?

 

I appreciate a lot of this is out of Ovo’s hands & they are reliant on what the EV can actually do, but if there is an anticipated timeline for other EVs (if this is even possible) then it would be really helpful.

 

Many thanks!

Best answer by Tim_OVO

Updated on 25/02/25 by Abby_OVO

 

Hi @Muppet In The Corner and thanks for the post. 

 

Good question. I’m told it’s something that OVO (or more likely, OVO Group’s technology company, Kaluza) are working on. They want to expand this to as many EVs as possible. Getting you a time frame will be tricky though. 

 

Out of interest, what is your EV make and model? 

 

For anyone else seeing this you’re able to confirm eligible chargers and direct to vehicle eligible EVs here. We’ve also got a helpful topic linked below:

 

24 replies

Tim_OVO
OVO Staff
Tim_OVOSolved
OVO Forum Legend
March 1, 2023

Updated on 25/02/25 by Abby_OVO

 

Hi @Muppet In The Corner and thanks for the post. 

 

Good question. I’m told it’s something that OVO (or more likely, OVO Group’s technology company, Kaluza) are working on. They want to expand this to as many EVs as possible. Getting you a time frame will be tricky though. 

 

Out of interest, what is your EV make and model? 

 

For anyone else seeing this you’re able to confirm eligible chargers and direct to vehicle eligible EVs here. We’ve also got a helpful topic linked below:

 

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Rank 6
March 1, 2023

@Tim_OVO 

I have a Mercedes EQA (2022) & the Pod point 7Kw Solo 3 Charger (un-tethered) 

Rank 2
March 1, 2023

@Tim_OVO thanks for the reply chief 👍

 

I have a 2023 Polestar 2 single motor, and a Pod Point solo 3 7kw untethered charger.

 

Cheers, 

Rank 2
March 10, 2023

We are already using Charge Anytime for our Jaguar iPace with the Indra charger.  It took months to get setup due to delays in getting a smart meter installed at our property.  We are now only 2 months away from the end of the lease for the iPace and noticed today that the list of supported EVs is very short and does not include any of the used vehicles we were looking to buy.  
 

What is the reason for such a short list of support Charge Anytime EVs and when will other models be added?

 
Thank you

Tim_OVO
OVO Staff
OVO Forum Legend
March 13, 2023

Hi @michaela.mather and thanks for posting this. 

 

For our Charge Anytime add on, you must be an OVO Energy customer and have an eligible car or charger. As you have a compatible Indra charger, you will remain eligible for this add on no matter what EV you get next.

 

If someone see’s this who doesn’t have the charger or EV model on that list, please know that we’re constantly looking to open up the eligibility of this product to more EV models and chargers, so if you don’t see your tech here, keep an eye on our page. 

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Rank 2
March 13, 2023

@Tim_OVO thank you the quick reply and clarification.  Just a quick follow up, do we need to notify Ovo when we change car, or just update the app?

Blastoise186
Super User
Super User
March 13, 2023

If memory serves, you just need to reconfigure things in the app to ensure your new EV can charge properly. :)

But if you’re using the Indra charger, no changes are needed. Simply plug in and charge

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
March 17, 2023

Hi @Muppet In The Corner and thanks for the post. 

 

Good question. I’m told it’s something that OVO (or more likely, OVO Group’s technology company, Kaluza) are working on. They want to expand this to as many EVs as possible. Getting you a time frame will be tricky though. 

 

 

Well maybe if they could communicate on the projects they have, like what charger, what new car they are looking at adding to their list?

Rank 4
March 17, 2023

I feel your pain!

 I have a hypervolt and a VW e-golf.  Neither ovo or octopus support this car or charger. 

Tim_OVO
OVO Staff
OVO Forum Legend
March 20, 2023

Good question. I’m told it’s something that OVO (or more likely, OVO Group’s technology company, Kaluza) are working on. They want to expand this to as many EVs as possible. Getting you a time frame will be tricky though. 

 

Well maybe if they could communicate on the projects they have, like what charger, what new car they are looking at adding to their list?

 

Yep this is good feedback and is something I’ve heard suggested already. That list of eligible chargers and EVs could be updated with more context and detail about what’s on the horizon. Thank you for the suggestion!

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6