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Nosmarb
Rank 4
Nosmarb
Rank 4
February 9, 2023
Solved

Charge Anytime - If I were to run my washing machine while the car is being charged under control of the app, would it the discount?

  • February 9, 2023
  • 4 replies
  • 406 views

I’m loving Charge Anytime , now I’m becoming familiar with its performance.
Was surprised at first that when I plug my car in it starts charging immediately but if I’m patient and wait maybe 7-9 minutes the system takes control, charging stops and restarts when scheduled by the app.
The possibly dumb question which just occured to me is this: If I were to run my washing machine while the car is being charged under control of the app, would its consumption also attract the discount? How does my smart meter know which machine is receiving the electricity? 

Best answer by Blastoise186

Hey @Nosmarb ,

Nope! Just the EV would get it. This is based off of data received by both the smart meter and your EV/Charger so the Kaluza platform and OVO would know how much your EV took.

4 replies

Blastoise186
Super User
Blastoise186Super UserSolved
Super User
February 9, 2023

Hey @Nosmarb ,

Nope! Just the EV would get it. This is based off of data received by both the smart meter and your EV/Charger so the Kaluza platform and OVO would know how much your EV took.

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Nosmarb
Rank 4
NosmarbAuthor
Rank 4
February 9, 2023

Thanks Blastoise,
 
I think I worked that out a few minutes after I hit the ‘Submit’ button.

The car, of course, grasses me up to Ovo.

R
Newcomer
Ron Pretty
Newcomer
March 2, 2023

I have been onto 5 different people at OVO over 3 hours to tell them that my mobile, Laptop or computer is unable to connect to Kaluza to charge me car. The last person that I spoke to was ASHA in customer services who told me that the Charge anytime service has been discontinued and they no longer offer this service, I have had to charge my car on the last 3 occasions without being able to connect to Kaluza, have clicked the charge anytime app then Renualt Zoe, the it trys to connect with Kaluza app and fails every time app many times and I am very dissappointed Ron

Tim_OVO
OVO Staff
Tim_OVO
OVO Forum Legend
March 3, 2023

Hi @Ron Pretty I’ve replied to your other topic here. 

 

You must be an OVO Energy customer and have an eligible car or charger. 

 

If you have an eligible car or charger but there’s an issue connecting up, please email OVO’s smart home team now with the details: smarthome@ovoenergy.com

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