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Rank 2
Soo P
Rank 2
April 25, 2023
Solved

Charge Anytime direct to vehicle with Podpoint/Audi Etron 35 : why has smart charging and savings now stopped?

  • April 25, 2023
  • 6 replies
  • 503 views

Ive been using the Charge Anytime app with Podpoint/Audi Q4 Etron successfully for the past month with no issues. Last 4 days the car is charging immediately or not responding to the Charge Anytime schedule (ie not charging) and Im getting NO savings.   What has changed??  Its literally a month (22 March) since I installed and stopped working 22 April? 

Best answer by Chris78

Check the podpoint app is up to date too Ive just looked & there was an update yesterday  

6 replies

Blastoise186
Super User
Blastoise186Super User
Super User
April 25, 2023

Hi @Soo P ,

This sounds like a good one for smarthome@ovoenergy.com as they can check logs and other data. :)

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    C
    Rank 6
    Chris78
    Rank 6
    April 25, 2023

    It could be the Podpoint charger, in the last few weeks the have been updated to ‘smart’ software with a schedule on the podpoint app. try changing it to Manual on your app. If you go to the at home page on your app there is a slide bar to toggle between Smart & Manual 

      S
      Rank 2
      Soo PAuthor
      Rank 2
      April 25, 2023

      Thanks I will try that later,  although Ive removed all options of scheduling on both the Podpoint and the Audi App and rely solely on the Charge Anytime schedule which has been fine up to now.   Car charged automatically when plugged in yesterday yet Anytime said the car was unplugged, but when it stopped charging, the Anytime App was suddenly on standby and car was “plugged in” ready to charge - no savings though??   

      C
      Rank 6
      Chris78Solved
      Rank 6
      April 25, 2023

      Check the podpoint app is up to date too Ive just looked & there was an update yesterday  

        S
        Rank 2
        Soo PAuthor
        Rank 2
        April 25, 2023

        Thanks .. yes Ive just updated it.  I will see what happens later tonight when I plug the car in again! 

          Jeffus
          Rank 20
          Jeffus
          Rank 20
          November 27, 2023

          Thanks .. yes Ive just updated it.  I will see what happens later tonight when I plug the car in again! 

          Is everything working now @Soo P 

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