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Answer

Can you set a threshold for automatic top up?

  • March 10, 2025
  • 2 replies
  • 29 views

Is it possible to set up automatic top up when credit reaches a certain amount on the app?

Best answer by Blastoise186

Hi ​@jcsbridge ,

Sorry, but that’s not possible - IIRC it can only be done on a timed schedule because Paypoint can’t see your meter balance in real-time. It only gets nightly snapshots.

If you wanted to always stay in credit, you may want to consider Pay Monthly instead.

2 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • Answer
  • March 10, 2025

Hi ​@jcsbridge ,

Sorry, but that’s not possible - IIRC it can only be done on a timed schedule because Paypoint can’t see your meter balance in real-time. It only gets nightly snapshots.

If you wanted to always stay in credit, you may want to consider Pay Monthly instead.


Emmanuelle_OVO
Community Manager
  • Community Manager
  • March 11, 2025

Hey ​@jcsbridge 

It’s a brilliant idea! 💡

 

Unfortunately the app we use is PayPoint rather than an OVO product otherwise i’d suggest you post this as a feature idea. 
 

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