Skip to main content
C
Rank 2
Christine1983
Rank 2
November 17, 2024
Solved

Can someone help me understand my gas usage?

  • November 17, 2024
  • 28 replies
  • 333 views

I've recently moved to a bungalow, it's just me and I only use the radiator on the bedroom on 20c for around 2 hours every night and my bill is over £100 pm  !  My shower is electric. Gas only used for radiators. I don't use much tap hotwater at all, rarely actually to save... and I washing in a bowl  I can't really understand the kW in the ovo app.  Could someone explain what I'm possibly doing wrong to cost this much?!   Am I better to use my sitting room wall electric heater? 

Best answer by BeePee

Hi. To me the gas meter looks to be an old style “dumb” meter (installed 2006?).

Is your bill being estimated? What is the split between gas and electricity charges?

Gas is about a quarter the cost of electricity so it should (generally) be cheaper heating by gas than electricity.

28 replies

Blastoise186
Super User
Blastoise186Super User
Super User
November 17, 2024

Hi ​@Christine1983 ,

Welcome to the OVO Forum, my name is Blastoise186 and I’m one of the Forum Volunteers around here. Our Forum Engineer is currently online too, so I can ask him to swing by if needed.

I need a little more info to get things started as we can’t see your account from here:

  1. Please tell us what Tariff you’re on and whether you’ve got stuff like Economy 7/10
  2. Please show us photos of your meters and everything around them
  3. Please show us photos of your heating and hot water setup

Thanks!

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
C
Rank 2
Christine1983Author
Rank 2
November 17, 2024

Hi.  Thanks for replying.   I've constantly tried and it is not accepting uploads. 

I am on variable if that helps.  

C
Rank 2
Christine1983Author
Rank 2
November 17, 2024

 

Blastoise186
Super User
Blastoise186Super User
Super User
November 17, 2024

Gotcha. Feel free to email any images over to forum@ovoenergy.com for now and let me know once that’s done. I’ll then get ​@Chris_OVO to try and upload them for you.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    C
    Rank 2
    Christine1983Author
    Rank 2
    November 17, 2024

     

    C
    Rank 2
    Christine1983Author
    Rank 2
    November 17, 2024

     

    C
    Rank 2
    Christine1983Author
    Rank 2
    November 17, 2024

    Ahh sorry.   Seems I was uploading too many and one at a time.    But thank you 😊 

    C
    Rank 2
    Christine1983Author
    Rank 2
    November 17, 2024

    My recent bill was £88 including the £9 standing charge.   Crazy, I'm as tight as they come and don't use alot of energy.   I'm baffled 

    C
    Rank 2
    Christine1983Author
    Rank 2
    November 17, 2024

    Did you receive them sir ?

    B
    Super User
    BeePeeSuper UserSolved
    Super User
    November 17, 2024

    Hi. To me the gas meter looks to be an old style “dumb” meter (installed 2006?).

    Is your bill being estimated? What is the split between gas and electricity charges?

    Gas is about a quarter the cost of electricity so it should (generally) be cheaper heating by gas than electricity.

    Annually: Petrol 1315l to 442l, Electricity 3779 kWh to 2465 kWh, Gas 17,853 kWh to 9128 kWh. 20 years of monitoring and tweaking.
    Show more replies
    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd