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M
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maridor
Rank 1
January 22, 2025
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Can i swap my traditional economy 10 meter to a smart meter?

  • January 22, 2025
  • 13 replies
  • 734 views

I have twice had an engineer out to fit a Smart meter only to be told  because I'm on Economy 10 it's not possible as Economy 10 has          3 phases and Smart meters only allow for two. Indeed up until about a year ago Ovo's own website stated quite clearly that there was no Smart meter which was compatible with Economy 10 (that section of the OVO website seems to have disappeared). Now I gather from the News Media that after the end of June our Economy 10 meters are not going to work!!!

To date I have not received any notification of this.  I and numerous others where I live would like to have a CLEAR explanation of what is going on specifically as regards Economy 10. 

Best answer by Lukepeniket_OVO

Hello,

Your meter is a single phase 5 terminal meter with whichever tariff is preloaded. I wonder if you have a contactor in your Consumer Unit? Could you send me a photo of that?

Tariffs that OVO currently provide include;-

Smart Economy 7
Smart Domestic Economy (E8) (Scotland Only)

Smart Economy 9
Smart Economy 10

I cant see why you cannot have a smart meter?!

13 replies

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Firedog
Super User
FiredogSuper User
Super User
January 24, 2025

Adding to Luke’s helpful comments, I’d point out that your meter still has a couple of useful years of life left, so there’s no immediate rush to exchange it. If you’re particularly keen to get a smart meter, though, I’d suggest you just make a booking; you can then ask Support to explain and challenge any problem the booking may throw up.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
    M
    Rank 1
    maridorAuthor
    Rank 1
    January 24, 2025

    Up until 12/18 months ago the information on the OVO website was that Smart meters were not compatible with Economy 10. If this information is no longer the case then I would be more than willing to have a Smart meter fitted.

    Thanks to all the people who have responded to this query, I am confident that I am not in any danger of being without electricity in the near future.

    Thank you

      Blastoise186
      Super User
      Blastoise186Super User
      Super User
      January 24, 2025

      Then we have a magic trick for ya.

      Luke happens to be one of OVO’s most experienced Engineers. Fling this thread at OVO Support and tell them Luke Peniket has already made his assessment and they should do the rest. :D

      Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
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