BMW X5 g05 not listed in Charge app?

Hey ​@Gurneya15,

Welcome to the community. 

I’ve just checked the compatibility list and the BMW X5 is listed.

• X5 (2015+)

Just a reminder to make sure you're using the OVO Charge app on either iOS or Android. I've also included a helpful guide below to assist you in getting everything set up.

If you’re still having issues with setting it up then you can reach a member of our Charge Anytime team at any of the contact options below:

• Calling 0330 175 9678 (Option 1 new customers/option 2 existing customers) 

• Email via chargeanytime@ovo.com

• Webchat, click the link then the green chat icon at the bottom right of the page

Thanks for the reply. 

I should have said I was looking at the BMW x5 missing from the OVO Charge APP. Account devices list.

Regards

Hey ​@Gurneya15,

I’ve raised it to the team for investigation and i’ll come back with an update when I hear back 😊

Are you migrating from our old Charge Anytime app ​@Gurneya15 or are you a new user? 

Migrating

Morning ​@Gurneya15,

I hope you had a good weekend. ​@Chris_OVO and I are still in talks with the Charge Anytime team, and will let you know when we have an update.

Thanks!

​@Gurneya15 I’ve sent you a private message, please get back to me when you can.

​@Gurneya15 just to let you know our Charge Anytime team are currently looking into this in the background. I’ll update you when I have any news.

Cheers!

Thank you

​@Gurneya15 this one’s still being looked into at the moment. I’ve chased for an update today and will let you know if I hear back.