I got a credit for the July Power Move Flex for Charge Anytime, then an email half way through August with an update saying I’d earned £6 but since then no credit on September bill or any further update. I emailed Ovo and got a reply referring me to help on Power Move! I replied to that explains it was Power Move Fles I was enquiring about and have heard nothing back. Anybody else having issues?
Updated on 20/01/25 by Ben_OVO
Our current trials are now closed, and we'd like to thank our users for their participation.
Hi again
I’ve heard back from the Power Move team and can confirm that you had been removed from the trial due to an eligibility bug which has since been fixed. Your account has been credited with £24 which you will see labelled on your next statement as ‘Power Move’ credit.
I hope this helps!
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.
OVO (S) Gas Limited is part of OVO Group Ltd
