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DonnaM23
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February 11, 2024
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As a Boost customer are we supposed to be using the OVO PAYG top up app?

  • February 11, 2024
  • 3 replies
  • 503 views

As a boost customer are we supposed to be using the Ovo top up app? Since they are essentially the same company ? I read that last year ovo were migrating boost customers over. Onto ovo ? all you can see on the boost app are top up amounts no balance of what is on meters etc? Does the ovo top up app give you more informative?

Best answer by Blastoise186

Hi @DonnaM23 ,

If you’re on Boost, you need the Boost Top-Up app, NOT the OVO one. :)

OVO seems to be looking into the idea of merging Boost PAYG back into the OVO brand, but nothing official has been posted yet. Watch this space

3 replies

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DonnaM23Author
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February 11, 2024

Sorry should read more information? 

Blastoise186
Super User
Blastoise186Super UserSolved
Super User
February 11, 2024

Hi @DonnaM23 ,

If you’re on Boost, you need the Boost Top-Up app, NOT the OVO one. :)

OVO seems to be looking into the idea of merging Boost PAYG back into the OVO brand, but nothing official has been posted yet. Watch this space

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    DonnaM23Author
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    February 11, 2024

    Ok thankyou for clarification on this, much appreciated.

      Terms & ConditionsAccessibility statement

      OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd