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DuncanL
Rank 9
November 10, 2024
Solved

Are there different requests for different people on Power Move Flex?

  • November 10, 2024
  • 35 replies
  • 317 views

Does Power Flex ask different people to do different events ?  There is lots of chat on Power Move about a Power Flex event at 12 - 2 today 10 November.  All the participants refer to a Power Down event but I got a message saying that it was a Power Up event.  Given the day and time I did think it a bit odd but here is the message -

Get ready to Power Up
 

10 November, 12:00 PM to 2:00 PM
Best answer by Abby_OVO

Updated on 21/01/26 by Chris_OVO

 

Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

 

Our current trials are now closed, and we'd like to thank our users for their participation.

You can find more information Power Move can be found here:

 

 

Hey ​@DuncanL ​@costeek 

 

Great to see you’re both involved with the Power Move Flex trial! I did check this with the team and there will be different incentives for different groups throughout the trial.

 

Sometimes you may see someone else’s reward on here for example and it could well be different to what you’ve been sent. Just make sure you stick to the events and incentives sent to yourself.

 

35 replies

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Firedog
Super User
FiredogSuper User
Super User
November 12, 2024

... if you are successful in 50% of events, you earn £3. 
 

If I knew that, I’ve since forgotten it! I just checked: my usage 12:00-12:30 yesterday was 26Wh. My saving, then, was 0.039 - 0.026 = 0.013 kWh. If what you say is true, I’ve earned a brownie point 🙂

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D
Rank 9
DuncanLAuthor
Rank 9
November 12, 2024

Firedog,

In 3 power down events last month I earned a total of 8p plus 28p from one power up event, coming to a princely total of 36p.  OVO messaged me to say that I had been successful in more than half events so I would get total of £3.36. 
Hopefully your brownie point won’t be rounded down ! 

D
Rank 9
DuncanLAuthor
Rank 9
November 13, 2024

Last Sunday lunchtime must indeed been a Power Up event for me as I have just been told that I earned 43p for it.  I think they must have gone back 3 Sundays to work out my average consumption base and included a Sunday that I was away on holiday. 

C
Rank 2
costeek
Rank 2
November 13, 2024

You are forgetting that if you saved the slightest amount that would have been considered “successful” and if you are successful in 50% of events, you earn £3.

Wait a minute… Where it says? I don’t remember anything like that mentioned in my emails. Apart from different tariffs (for some it is 20p, for some it is 50p) there are different bonuses?

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Rank 9
DuncanLAuthor
Rank 9
November 13, 2024

This what I keep being told -

Your Power Move Flex bonus
 

Remember, you could earn an extra reward if you keep taking part in events.
 

Your target this month is to successfully Power Up or Power Down in 50% of events. If you reach this, you'll get an extra £3.00.
    C
    Rank 2
    costeek
    Rank 2
    November 13, 2024

    This what I keep being told -

    Your Power Move Flex bonus
     

    Remember, you could earn an extra reward if you keep taking part in events.
     

    Your target this month is to successfully Power Up or Power Down in 50% of events. If you reach this, you'll get an extra £3.00.

    I see. Nothing like that in my emails.

    D
    Rank 9
    DuncanLAuthor
    Rank 9
    November 13, 2024

    Perhaps they are trialling different incentives as well as different events for different people.

      Abby_OVO
      Community Manager
      Abby_OVOSolved
      Community Manager
      November 18, 2024

      Updated on 21/01/26 by Chris_OVO

       

      Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

      We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

      The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

       

      Our current trials are now closed, and we'd like to thank our users for their participation.

      You can find more information Power Move can be found here:

       

       

      Hey ​@DuncanL ​@costeek 

       

      Great to see you’re both involved with the Power Move Flex trial! I did check this with the team and there will be different incentives for different groups throughout the trial.

       

      Sometimes you may see someone else’s reward on here for example and it could well be different to what you’ve been sent. Just make sure you stick to the events and incentives sent to yourself.

       

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      Rank 9
      DuncanLAuthor
      Rank 9
      November 20, 2024

      Abby, thanks for that answer.

      Can you also tell me, when OVO offers a bonus for succeeding in 50% of flex events, do they mean the calendar month or my personal billing month ?  

      Blastoise186
      Super User
      Blastoise186Super User
      Super User
      November 20, 2024

      Abby, thanks for that answer.

      Can you also tell me, when OVO offers a bonus for succeeding in 50% of flex events, do they mean the calendar month or my personal billing month ?  

      Calendar month IIRC

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