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Rank 2
July 19, 2025
Solved

2 hours notice of Power Move flex is difficult - does anyone have any suggestions?

  • July 19, 2025
  • 26 replies
  • 692 views

I have only had 2 hours notice for each of the power up events this week which is making it almost impossible to enable me to join. I noticed that other people seem to get more notice of the slots - does that mean I will only get 2 hours notice throughout the trial?

Best answer by Emmanuelle_OVO

Updated on 19/01/25 by Ben_OVO


Our current trials are now closed, and we'd like to thank our users for their participation.
 

 

Hey ​@Suzanne 123,

Thank you for your feedback, it’s been passed onto the team 😊

The trials will be testing different notice periods with different customers to understand the impact it has on a customer's ability to power up or power down.

26 replies

Peter E
Super User
Super User
August 13, 2025

It's a trial with varying notice periods so they can measure the response rate for different notice periods. If you can't do it you can't do it and that's it. I've  no idea how long this will go on for.

 

Peter 

Reducing my yearly fossil fuel usage with an EV (-900 litres petrol), A2AHP (-8,700 kWh gas) and Timed Immersion heater (-1,500 kWh gas)
Chris_OVO
Community Manager
Community Manager
August 14, 2025

Hey ​@susanbprice,

 

As ​@Peter E has helpfully pointed out, Power Move Flex is an ongoing trial, and the team is testing different notice periods with various customers and gathering feedback and data on what works best. They'll see your feedback and take it on board as part of the trial. Your participation is key to the trial's success, so thank you for participating! I've left a link to a 'frequently asked questions' article we put together with more answers.

 

 

I hope this helps! 

Renewable energy jokes never get old.
DorkingChicken
Newcomer
Newcomer
August 19, 2025

You raise an insightful point ​@susanbprice. The power flex scheme is part of the Crowd Flex trial being conducted by NESO, the grid operator.

One of NESO’s main roles is to ensure that supply and demand on the grid, are balanced minute-by-minute.

Currently the main solution to balancing is to pay gas-fired power stations to power up or down in response to demand.

This scheme is trailing a greener alternative - demand flexibility - get consumers to reduce power consumption in periods of high grid stress. And one of the key metrics on trial is how quickly you can get households to react.

I’d agree that two hours may be a push for many homeowners. I expect in the future the solution to this may be energy suppliers taking direct control over EV charging an alike to skip the process of customers having to go around and turn items off.

Rank 2
August 22, 2025

Well you are right. it is sometimes a bit short notice with these events. l can’t always do them because l am work so can’t do them. l know they only doing as a trial maybe they might get to realise that it doesn’t work. and l miss out on the free amount on Sundays as l am working.

Rank 2
August 29, 2025

Well sometimes l get the email early or later. but it’s a trial so l am not to worried if l can’t do it one of those things. but if l am home l can put washing in so that’s my hour sorted. but it’s a trial is for a while can’t remember for how long.

Emmanuelle_OVO
Retired Moderator
Retired Moderator
September 1, 2025

Well you are right. it is sometimes a bit short notice with these events. l can’t always do them because l am work so can’t do them. l know they only doing as a trial maybe they might get to realise that it doesn’t work. and l miss out on the free amount on Sundays as l am working.



All feedback is really helpful ​@JNeve, thank you 😊

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