Way too many plans!

… They could easily make it all a lot simpler with useful filters and/or formatting.

 

But there are filters and things - didn’t you find them? I only found two tariffs for electricity:

  

 

I was referring to the overpopulated on-demand link mentioned above https://plans.ovoenergy.com/

The only filter is for gas vs electric. Did you see my reply to you from an hour or so ago?

Way too many plans!

… They could easily make it all a lot simpler with useful filters and/or formatting.

 

But there are filters and things - didn’t you find them? I only found two tariffs for electricity:

  

 

I was referring to the overpopulated on-demand link mentioned above https://plans.ovoenergy.com/

The only filter is for gas vs electric. Did you see my reply to you from an hour or so ago?

I have been unable to reproduce this issue in any modern web browser - it’s worked just fine in ALL desktop and mobile browsers I’ve tested. Short of paying for Browserstack to get access to even more devices to play with, I can only assume things are working correctly.

It is however, worth noting that OVO doesn’t support Internet Explorer, MS Edge Legacy, MS Edge Chromium in IE Mode or any massively outdated browsers, even if the browser itself is one that OVO does support. If you’re using one of those, I’m afraid you’re on your own. If an OVO site is broken exclusively in an unsupported browser and works fine in modern ones, the chances of OVO spending any time on a fix is probably going to be zero.

As such, I can’t endorse a bug report in this case.

Way too many plans!

… They could easily make it all a lot simpler with useful filters and/or formatting.

 

But there are filters and things - didn’t you find them? I only found two tariffs for electricity:

  

 

I was referring to the overpopulated on-demand link mentioned above https://plans.ovoenergy.com/

The only filter is for gas vs electric. Did you see my reply to you from an hour or so ago?

I have been unable to reproduce this issue in any modern web browser - it’s worked just fine in ALL desktop and mobile browsers I’ve tested. Short of paying for Browserstack to get access to even more devices to play with, I can only assume things are working correctly.

It is however, worth noting that OVO doesn’t support Internet Explorer, MS Edge Legacy, MS Edge Chromium in IE Mode or any massively outdated browsers, even if the browser itself is one that OVO does support. If you’re using one of those, I’m afraid you’re on your own. If an OVO site is broken exclusively in an unsupported browser and works fine in modern ones, the chances of OVO spending any time on a fix is probably going to be zero.

As such, I can’t endorse a bug report in this case.

I don’t understand your reply? What ‘issue’ are you referring to? I’m using up-to-date Edge under Windows 10

Way too many plans!

… They could easily make it all a lot simpler with useful filters and/or formatting.

 

But there are filters and things - didn’t you find them? I only found two tariffs for electricity:

  

 

I was referring to the overpopulated on-demand link mentioned above https://plans.ovoenergy.com/

The only filter is for gas vs electric. Did you see my reply to you from an hour or so ago?

I have been unable to reproduce this issue in any modern web browser - it’s worked just fine in ALL desktop and mobile browsers I’ve tested. Short of paying for Browserstack to get access to even more devices to play with, I can only assume things are working correctly.

It is however, worth noting that OVO doesn’t support Internet Explorer, MS Edge Legacy, MS Edge Chromium in IE Mode or any massively outdated browsers, even if the browser itself is one that OVO does support. If you’re using one of those, I’m afraid you’re on your own. If an OVO site is broken exclusively in an unsupported browser and works fine in modern ones, the chances of OVO spending any time on a fix is probably going to be zero.

As such, I can’t endorse a bug report in this case.

I don’t understand your reply? What ‘issue’ are you referring to? I’m using up-to-date Edge under Windows 10

ps it doesn’t matter at all now as I signed up to a dd with simpler energy - as mentioned previously

We have moved into the property just today and want to open a temporary account for energy and gas supply. 

Welcome @Krishnapatel ,

Assuming the property is currently with OVO, to get an account set up, please go to https://switch.ovoenergy.com . You can open an account there and that will enable you to pay for the supplies.

If the property is with another supplier, you must go through that supplier instead.

You cannot switch suppliers until you have done this.

Hi @Krishnapatel 

Welcome to the Forum,

One of our volunteers has left some really helpful advice here on this already but I just wanted to add some other helpful bits onto that.

As mentioned, you need to set up an energy account with whoever the current energy supplier of the property is.

We’ve got some super helpful resources below that may be of use to you if you’re still unsure on how to get the account set up:

Let us know if you have any problems getting set up.