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How to avoid exit fees when switching

  • December 15, 2025
  • 4 replies
  • 171 views

Hi,

just a quick question… 

Could you please advise how I can avoid paying the £95 exit fee for gas and the £95 exit fee for electricity?

My contract end date is 14 February 2026. Does this mean the earliest date a new supplier can start supplying my property would be 14 or 15 February?

Thanks again.

 

Best answer by Blastoise186

Updated on 24/12/25 by Ben_OVO

Hi ​@zekest ,

You can switch fee-free from 45 days before contract end. Any sooner will trigger exit fees. Please don’t initiate a switch until you get the renewal offer from OVO - that’s the first chance you get.

If you’re in your renewal window you can switch to a new tariff via your online account or app without incurring an exit penalty. You can find out how to do this here:

 

 

4 replies

Blastoise186
Super User
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  • Super User
  • Solved
  • December 15, 2025

Updated on 24/12/25 by Ben_OVO

Hi ​@zekest ,

You can switch fee-free from 45 days before contract end. Any sooner will trigger exit fees. Please don’t initiate a switch until you get the renewal offer from OVO - that’s the first chance you get.

If you’re in your renewal window you can switch to a new tariff via your online account or app without incurring an exit penalty. You can find out how to do this here:

 

 


  • Author
  • Rank 1
  • December 15, 2025

Hi ​@zekest ,

You can switch fee-free from 45 days before contract end. Any sooner will trigger exit fees. Please don’t initiate a switch until you get the renewal offer from OVO - that’s the first chance you get.

many thanks for letting me know, much appreciate it


Abby_OVO
Community Manager
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  • Community Manager
  • December 16, 2025

Hey ​@zekest 

 

I’m glad to see Blastoise186 has already stopped by with some really helpful advice here, he’s absolutely spot on. The early exit fee won’t apply if you’re within your renewal window.

 

You can also find more on this helpful article, as well as out topics below:

 

 

I hope this helps.


  • Author
  • Rank 1
  • December 16, 2025

Hey ​@zekest 

 

I’m glad to see Blastoise186 has already stopped by with some really helpful advice here, he’s absolutely spot on. The early exit fee won’t apply if you’re within your renewal window.

 

You can also find more on this helpful article, as well as out topics below:

 

 

I hope this helps.

many thanks for your reply


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