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Eskimoon
Rank 1
February 20, 2023
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Do people still switch energy suppliers?

  • February 20, 2023
  • 11 replies
  • 1057 views

Hi

Hoping people may be able to help.

Our energy bill has gone through the roof (yep I know I’m not alone here) and I really would like to find a cheaper supplier.

Never been with OVO before. Are they any good? And is it even worth switching? Prices look similar but I’m wonderig if OVO might be cheaper in the future?

Best answer by Blastoise186

Updated on 08/07/25 by Abby_OVO

 

We now offer fixed rate tariffs, to switch head to our website to view all of our available plans.

 

Welcome to the OVO Forum @Eskimoon !

 

I’m Blastoise186, one of the regulars who helps out here. I don’t work for OVO myself.

 

I’ve been with OVO for a couple of years now and it works great for me. Not every supplier is perfect for everyone, but ultimately you’re free to move whenever you want, so you could try OVO out and if it doesn’t work out for you, then that’s OK too. But if it does, feel free to stick around.

 

Fixed rate deals will come back eventually, but right now the prices are roughly the same pretty much everywhere. It’s your choice as to what card to play, but if you fancy trying OVO out then the link to use is https://switch.ovoenergy.com - this is just a bog standard one that gives me no kickback or commission if you use it.

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Jeffus
Rank 20
Jeffus
Rank 20
February 25, 2023

 

@Jacko6625 I have to be honest here we’ve been with Ovo for a few years and had one too many foul ups with them. I’ll certainly admit to eventually losing my rag and being banned from here under other accounts.

This company seems to have a hole in by the name of Appollo which it seems nobody knows how to use so I’ve been given the run around so many times and conflicting information in the same call to CS so many times.

I have no beef with the CS or the mods on here in genera and where I have lost patience and vented my frustrations I have apologised and meant it.  However I do have a major gripe with the management or lack of from this company.

To be clear we’ve  been given excessively high domestic consumption bills with no explanation ever coming forth

We’ve had meter reads disappear down a black hole never to be aseen again (Apollo???)

We’ve had meter reads ignored despite coming from smart meters

Complete inability to read from the SM despite having been upgraded to the latest generation just last year.

Letters and missives that have gone unanswered

The latest is despite having just had a statement I’ve now been asked to supply an upto date reading from our E SM?
I want to leave this company behind but can’t because as Uswitch say from their switching page:

“When energy prices increased suddenly in 2021, it meant that it was costing energy suppliers more to buy the energy to supply customers with than the amount they were bringing in, which led to some going out of business.

The ones that still operate withdrew almost all of their tariffs from the market, meaning that switching through comparison sites like Uswitch currently isn’t possible.”

Overall I am not impressed by this company and would definitely NOT recommend them as good supplier because they fail consistently in their prime objective.

Hi  

Plenty of energy suppliers let you switch. But you have to go directly to their website 

For example octopus

https://octopus.energy/quote/#/

No supplier is perfect. 4.8 out of 5 on Trustpilot it pretty good

https://uk.trustpilot.com/review/octopus.energy

Let us know who you switch to and how it goes as it may help other users who visit this forum.

Good luck whatever you decide. 

Terms & ConditionsAccessibility statement

OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

OVO (S) Gas Limited is part of OVO Group Ltd