toping up a shedual

Hi ​@Cordingley72 ,

I’m afraid automatic top-ups are no longer available on PAYG at this time as the feature wasn’t transferred over from the old system.

If you want to top-up on a schedule, may I suggest you check out Pay Monthly Direct Debit instead? You can get the exact same rates but a fixed payment date which may be more suitable for you.

Have a word with OVO Support about it if you’re up for it.

Hey ​@Cordingley72 

I’m glad to see Blastoise186 had already stopped by with some helpful advice here.

That ability to set a payment schedule is no longer an option on the updated PAYG app. 

Blastoise186 also mentioned maybe switching to Pay Monthly which could be a good option if having regular payments come out would be more suitable for you. If this is something you think would work for you, please speak with the Support Team who’ll be able to help arrange this change. The following topic may also be helpful if this is something you’d be considering:

I uses to set a surtain  amount to go out of the bank on pension day so we don’t forget to top up

Hi ​@Cordingley72 

It depends what kind of pension we are talking about here.
The State Pension is paid 4-weekly by default (or weekly if you ask for it that way).

OVO do not offer a 4-weekly Direct Debit facility, only the same date each month, and so the monthly DD’s do get out of sync with the 4-weekly State Pension payments.

However if you also have a works/private pension those do usually pay monthly and so that date could be used for any monthly DD’s.

That’s how I do it now that I’m a pensioner, my monthly DD’s are paid on the date that I get paid my small works pension. (My Housing Association does allow 4-weekly DD’s and so my DD for rent is paid on the same day that I get State Pension).