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Successful smart meter installation, well done OVO!

  • November 9, 2024
  • 1 reply
  • 100 views

Our smart was installed on 3rd October, well ahead of the radio tele-switch signal switch off. We have now changed from THTC to Domestic Economy.

The engineer who installed our smart meter was brilliant and he even fitted an isolator for us.

We were told that although the smart meter will be accurately recording our usage immediately it will take 4 to 6 weeks before useful data is being sent to OVO or appearing on the IHD.

After nearly 5 weeks our smart meter began sending useful data to OVO and our IHD burst into life. 
All working fine.

Well done Meter Engineer and OVO.

1 reply

Chris_OVO
Community Manager
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  • Community Manager
  • November 11, 2024

Hey @Grapallie11, 

 

Thank you for the feedback and i’ve passed this along to the engineering team. I’m sure they’ll be really happy to read your kind words 😃