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Rank 1
ieuan atkins
Rank 1
August 23, 2026

solar panels

  • August 23, 2026
  • 3 replies
  • 56 views

Hello I was just wondering if someone could help with an issue, I’ve been living in (removed by moderator) for nearly 5 years and not received any payment for my solar panels as I believe the old owner is taking the payments. Can someone get back to me to change this asap please. Either by email or phone.

3 replies

TomThumb
Rank 6
TomThumb
Rank 6
August 23, 2026

​@ieuan atkins Can’t help with the solar panels I’m afraid, but if you are still able to edit your post, redacting any personal info: addresses & tel # would be in your interest to do so.

 

Tom…

3 meters: Smart Gas & Smart Elec / Traditional Gas meter
Nukecad
Super User
NukecadSuper User
Super User
August 23, 2026

Hi, ​@ieuan atkins 

I have alerted the forum moderators who will remove your personal details if you can no longer edit your post yourself.

I said, Hey - Watts going on.
    Chris_OVO
    Community Manager
    Chris_OVO
    Community Manager
    August 24, 2026

    Hey ​@ieuan atkins,

     

    If we can ask - do you have rights to the payments? It might be helpful to chat with your solicitor to confirm if the solar panels are part of the property sale. If they are, you'll need to submit an application, and I'll share the link with you below.

    Your Smart Export Guarantee (SEG) application.

     

    You’ll also find more information in our user guide to solar panels.

     

    I hope this helps 😊

    Renewable energy jokes never get old.
    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd