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Best answer by Emmanuelle_OVO

Updated on 16/04/26 by Abby_OVO

 

Hey @Jazz 

 

Welcome to the OVO Online Community 😊

 

You can find out more about our available plans & their details on the Online Account. This will also let you know if the plan you’re looking at requires a smart meter:

 

 

Find out more about smart meters in this helpful forum topic:

 

 

Hope this helps

32 replies

johnr64
Newcomer
Newcomer
March 30, 2025

Hi, For any Smart Meter sceptics, I have been with OVO for 6 years, in the early days I was encouraged many times to have a new meter fitted but refused due to their issues back then, "it was all over the news", in mid 2021 I had a ASHP fitted and was still happy taking meter readings and sending them in manually to OVO.

In early 2024 OVO in conjunction with Valiant my hand was forced and I had a new meter fitted to take advantage of the Air Source+ tariff of "0.15pkwh" instead of 0.226p.

I have never had any issues with with the meter and I wouldn't revert back.

Just a tip, if you plan to have a new meter fitted, ask if you can have a breaker fitted between the smart meter and fuse board, it saves cutting the tamper seals and stops the meter from making a high pitched squeal when disconnecting from the grid, 

my seals were removed when my solar panels were installed and also needed the new meter as to export my SEG @12p kWh.

Abby_OVO
Community Manager
Community Manager
March 31, 2025

Hey ​@johnr64 

 

Thanks for sharing your experience since having smart meters fitted, that’s a really helpful insight!

 

@Naz84 I hope the advice of our community members has been helpful, and gives you a little more information to think about,

 

Let us know if you have any other questions.

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