Skip to main content
Best answer by Blastoise186

Updated on 17/12/25 by Abby_OVO

 

Howdy ​@AxIan !

 

The simple answer is that this particular meter has partial support for Economy 7. It can switch between the Peak and Off-Peak rate for the purposes of Billing and Meter Readings, but cannot physically switch the circuits on/off for you. For the parts the Meter can do, it can be reconfigured remotely.

 

The simplest solution if you need that would be to use your own timers on whatever you want to run only during Off-Peak, as that’d require the least wiring/re-wiring.

 

The following topics may also be helpful here:

 

25 replies

Blastoise186
Super User
Super User
March 7, 2025

Updated on 17/12/25 by Abby_OVO

 

Howdy ​@AxIan !

 

The simple answer is that this particular meter has partial support for Economy 7. It can switch between the Peak and Off-Peak rate for the purposes of Billing and Meter Readings, but cannot physically switch the circuits on/off for you. For the parts the Meter can do, it can be reconfigured remotely.

 

The simplest solution if you need that would be to use your own timers on whatever you want to run only during Off-Peak, as that’d require the least wiring/re-wiring.

 

The following topics may also be helpful here:

 

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
AxIanAuthor
Rank 2
March 7, 2025

Howdy ​@AxIan !

The simple answer is that this particular meter has partial support for Economy 7. can switch between the Peak and Off-Peak rate for the purposes of Billing and Meter Readings, but cannot physically switch the circuits on/off for you. For the parts the Meter can do, it can be reconfigured remotely.

The simplest solution if you need that would be to use your own timers on whatever you want to run only during Off-Peak, as that’d require the least wiring/re-wiring.

 

Thank you for your reply. I wouldn’t be happy putting a 3.5KW heater through a timer switch.

The system originally had a proper economy 7 meter with two readings and it did switch the supply to the storage heaters on and off. So all the wiring is there. But somewhere along the line a tenant - withOUT my (the landlord’s) permission had this smart meter was installed. That can’t have been ideal for the tenant but now that the tenant ha gone I need to contact OVO to have them come out and put in a proper ‘switching’ meter.

AxIanAuthor
Rank 2
March 7, 2025

Which brings me to another question - what kind of OVO engineer would install this meter on a house that had electric storage heating? Basically ignoring (or tying together?) the storage heater circuit?

Blastoise186
Super User
Super User
March 7, 2025

I need more photos of what’s around the meter to advise on that

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
AxIanAuthor
Rank 2
March 7, 2025

Sorry. At the moment that’s the only picture I have.

Inside the house all the storage heaters are powered, ie are charging, 24 hours a day so I assumed that would mean that the engineer simply tied the storage heater circuit and the normal circuits together all from the standard meter.

Blastoise186
Super User
Super User
March 7, 2025

IIRC the meter swap would have been like-for-like - I really don’t think OVO would leave a meter tail dangling…

@Lukepeniket_OVO got a free moment to dig this one?

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Blastoise186
Super User
Super User
March 7, 2025

By the way, if the tenant had control of the supply i.e. was paying OVO (or another supplier) directly, legally speaking they do not require landlord consent to upgrade to Smart Meters.  But we - as the Forum Volunteers - still recommend letting the landlord know as a courtesy*. Once it’s in, it’s in and there is no downgrade path. Your only meter swap option would be a Five-Terminal Smart Meter.

*My landlord approved the request on the basis they consider it to be essential meter maintenance and commented they didn’t need to be notified again. It’s on their “automatically approved” list meaning I can just do the upgrade and not require prior approval. They did say thanks for the heads up though.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
AxIanAuthor
Rank 2
March 7, 2025

I don’t think there’s any ‘tail dangling’.

It’s just that I’ve owned this house for 30 years and originally there was a meter with two displays. Inside the house there’s two fuse boxes. One for the storage heaters and one for the rest of the house, lights, sockets etc.

10 years ago I rented it out. Now the tenant has moved out and I see that a pay as you go smart meter has been installed. I topped up £10 and all the storage heaters started charging middle of the day.

Inside the house the fuse boxes are still there but both circuits are life 24/7

 

Blastoise186
Super User
Super User
March 7, 2025

Ok, Luke is a meter engineer himself and can advise further. But if you can get those photos, it’ll help a ton.

You should be able to request to move back to Pay Monthly at least - this won’t require a meter swap as the meter can just be remotely reconfigured for Pay Monthly.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
OVO Engineer
March 7, 2025

Yeah ok a lot here, The engineer should not have disconnected the e7 if it was still in use which leads me to believe the tenant has asked for it. 

If you want I can absolutely support an appointment being made so you can have E7 Load switching again?

I’ve got your account up ready. Cheers

OVO Operations Excellence Manager and Former Field Operations Team Leader